Itasca-Mantrap Electric Cooperative
Hours:
16930 County 6, Park Rapids MN 56470 Hours
About Itasca-Mantrap Electric Cooperative
Itasca-Mantrap Electric Cooperative is an electrical distribution cooperative serving members in several Minnesota counties. Reviews highlight reliable customer service, with phone inquiries quickly answered and service personnel described as personable, efficient, and fantastic. The cooperative is noted for being proactive, making great progress in reducing outages and responding promptly to emergencies, such as fixing a blown transformer within an hour. While some isolated technical difficulties and past advice errors are mentioned, these are resolved. The cooperative is recognized as being nimbly adaptive, offering cost-saving programs like rebates for energy-efficient appliances and separate meters for heat pumps and off-peak heating. Customers report stable rates for a rural co-op, acknowledging that rates are better than those of larger companies in the area and understanding the pricing structure relative to low population density. Overall, customers express being happy and appreciative of the service and safety provided.
Most Recent Reviews
March 2025
Great customer service and very good, stable rates for a rural co-op. They have made great progress in recent years reducing outages by being proactive instead of reactive.
December 2024
Tom knocked on my door to let me know that our duel fuel system wasn't working. He looked at the wiring and was able to sort everything out very easily. It was nice to have a personable representative show up and fix our problem so efficiently.
March 2022
Very helpful whenever I have questions or concerns. Do a lot for the community and surrounding area. Very appreciative of their customers!
More Comments(24)
- Park Rapids, Minnesota
