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March 2024 by Curt Waasdorp
After working hard all day , ten of us decided to go have a steak dinner at the silver moon lounge. We all ordered stakes myself I had the t bone and everybody else had Rib Eyes. Everyone who ordered a steak got them medium rare. Every single steak that came out was well done. I inform the waitress at the state of our stakes.And she did nothing about it. We waited for another 30 minutes to see if anything would be done about our stakes. When nothing was done , it was almost nine o'clock and it was too late to order more food. I then approached the bar and talked to the owner of the establishment and informed her of what had happened. She went and talked to the cooks and said that we had eaten our Stakes. This is a factual statement. We had a few bites of our stakes and a couple bites of our potatoes to hold us over as we were waiting on the waitress to do something about our mistakes which never happened. That being said , the owner came back and I told her we had a couple bites of our steak only because we had to eat and we were starving , and she informed me that she would give us five dollars off of our purchase. My bill between my girlfriend and I was over a $100 and offer me $5 off my meal. For mistakes we did not consume because there were so overcooked is outrageous. To be honest , the owner's attitude with what had transpired was even more irritating as she seemed to think that I was just trying to get over for a few dollars. I couldn't care about the money. I cared about the quality of service and qualities stinks that we got prepared for us. The owner had no compassion and did not care about our service. I will never recommend anybody eat at this establishment. This was quite possibly the worst dining experience I have ever had and would not recommend. I was appalled by the owner's disbelief in the situation and how she reacted to it. She showed zero class and should not be in business.
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January 2024 by Jeff Wentzell
The atmosphere was very nice and the staff was outstanding and the meal. Was even better highly recommended.
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December 2023 by Tony
We had a group of 5 and the service and food was GREAT! Looking forward to our return!
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December 2023 by Beth Lepisto
I did not eat the food. I heard it tastes great!!! Service was excellent!!! Atmosphere was really awesome. We had so much fun!!! Can't wait for karaoke with Matt to be back again!
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October 2023 by Aj Lepisto
Don't let the outside deter you great food and great
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October 2023 by Ellie Johnson
I was disappointed with the service not enough help also when I looked at the bill 4 percent was added to the price thinking that I was paying the bill with a credit card. I paid cash told the waitress to keep the change and after we left another person in our group called me and said that I didn’t pay my bill SO it will be a long time before I go back there
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October 2023 by Brenda Beebe Wieland
Great service. Great MOON burger! We were there for lunch at the lounge.
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October 2023 by william heidelberger
Where's Ruben I've ever had in my life.
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October 2023 by William Grieger
Don't let the parking lot or outside deter you, burgers are the bomb. Fries and sides are perfectly fried. A few tap beers and plenty of bottled beer too. A must eat place in
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October 2023 by Jason Tracy
Very Friendly staff & the food was delicious, Highly recommended the T bone steak..
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August 2023 by Justin Fleck
My steak was cooked perfectly, it was still pink in the center. The bartenders were very attentive and always asked if I needed anything.
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August 2023 by Glen Swanton
We really enjoyed the prime rib
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July 2023 by Stef Tresco
Best restaurant prepared steak that I have had in many many years
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July 2023 by Randy Iverson
Mostly a lounge, not so much steak house. Not sure if I went on a bad night but it took awhile to get service and there were plenty of staff with little customers. Food was cold and a steak sandwich was literally rancid and inedible. Had high hopes but sorely disappointed.
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July 2023 by Darla Gladis
Great food and service. We had ?
