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January 2024 by Susan D Nelson
I would not recommend the Verizon store in Perham. Customer Service is definitely not their priority. Cross selling and up selling seems to be the goal. Beware! They may tell you one price and when you get the bill, you find that they have sold you a higher priced item than quoted. Find another Verizon store to deal with. I found much better service elsewhere.
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January 2024 by Andrea Hirschey
It was terrible no help what so ever after 3 times in
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October 2023 by Mitchell Hendricks
Had a great experience the first time when we bought our phones. Came in today for a billing issue and my phone malfunctioning lady working was incredibly rude and short telling us to call Verizon for the billing issue (which we did and were told to go back to them) She wouldn't even listen to us talk. Tried to explain the problem with my phone and just got interrupted saying to make an insurance claim. Not a very professional way to treat your customers. Will not be back again if I can help it.
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October 2023 by Holly Dockendorf
Never received credit for my phone almost a year ago. Everytime I went in I was told they couldn't help me.... everytime I called Verizon I was told to go into store... now it's 10 months later and I'm out $800 dollars because it was only typed in as an $80 credit....
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September 2023 by Lori Swee
We had all you could eat Walleye fish on thursday special. Highly recommended. The best. If you have never had there Fridays baby back or saturday's prime rib. You will not be dissatisfied. Thank you!!!!
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June 2023 by Candyce Jutila
Jordon and kiersten in Perham Mn were very helpful and patient
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June 2023 by Thomas Getty
Kierstin was wonderful and kind. Thanks for everything you’re appreciated!
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June 2023 by Ashley
Will not step foot in the Perham Verizon again. I asked a question to the gentleman working there, and an extremely rude woman that was working jumped in the middle of my question and told me something I didn't understand. I told her I didn't know how to do that, to walk me through it, and she said "I just told you". Obviously I wouldn't be going in to a store if I knew how to fix my problem. Handled VERY unprofessionally!
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January 2023 by Michael Scanlan
I have had two good stops at the store and they told me about their business bundle program. I was told to call and make a appointment, I called twice left two messages, but they never called me back. I will go to another store.
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December 2022 by Tom Skaja
Absolutely amazing customer service! Casey was extremely helpful, and I'm very grateful.
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November 2022 by Hunter Ditterich
Really easy to get my number transferred to a new plan and get a new phone Kasey and Kierstin where a great help the entire time
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October 2022 by Karlee Winkelman
Casey is awesome at what she does and is a total pleasure to work with! Highly recommend coming in and working with her. You’ll be happy you did!
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September 2022 by Olivia Mack
Lost my daughters phone in the lake today. Bought a new phone. Had SEVERAL issues because my daughter couldn’t remember her Apple ID. Although we left without the issues totally resolved Kirsten (I could have her name wrong) went above and beyond to help us. She really was dedicated to helping my family. She did all she could from her end, spent more time with us then I could have ever expected,, and after contacting Apple support, supplied us with the information to move forward. This young lady was amazing.
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August 2022 by Chelsea Olson
Kasey was extremely helpful and FAST! She helped us add a new line and pick out a new phone. Will definitely take the drive to have her help me set up my new phone!
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July 2022 by DoS
Son dropped phone in the lake. This Verizon store manager was awesome and came to the rescue! Teen crisis averted and 4th holiday saved!!!
