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November 2023 by Mari Beth Ellis
I purchased an item on 10/8/2023 from the Garrison, MN. I live in Pillager so I returned the item to the Pillager store on 11/13/2023. The barcode on my receipt was not working Janelle told me they could not accept the return since it was past the 30 days. She told me I could take the item to the original store and they may not refund me (roughly 45 minutes from my house). I asked if she could return it without a receipt, she said since I had the receipt she would not be able to do that. I left and researched the return policy, I returned five minutes later with the return policy which states 90 days, it’s been 35 days since the original purchase. She stated she would return it this one but would not refund me again. I stated I beg corporate would love to know how customers were treated. She stated customers are treated great it’s the ones who come in and treat employees bad who are treated poorly. She asked the other employee for a DG gift card, I stated I have the receipt and the original form of payment. She stated it would be refunded to a DG gift card without the receipt and I would only get the sale price. I asked who the owner was and she stated she was the owner of this location. I stated I have the receipt so it should be refunded to the original form she said she would refund it for the current sale price. (The Christmas items are not currently on sale). I began to call corporate and she was all of a sudden able to give me a refund to the original form of payment. I asked for a receipt and she denied me a receipt which showed the return, I began to call corporate and she was able to provide a photocopy of my original receipt which had the returned item on it. I stated I would be calling corporate and she stated she has worked there for 10 years and it’s been that way then she walked away and stated she would tell her DM I was in there, I asked what DM was and she stated I will let my DM know you were in here and how rude you were.
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November 2023 by Kristina Britton-Heikkila (wormpoopdirt)
For a few days now people have had to pull their stuff out of the cooler on their own out of the boxes these are the same guys that wouldn't hire me cuz I have a felony felony from 7 years ago there ain't have to ring people up anymore they have self checkout whatever happened to this planet
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October 2023 by Robin Lyon
Trash all over outside. The entire store is a cluttered mess. The manager was outside smoking the entire time I was there.
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December 2022 by Laurie Inderlee
It's nice to have the store in town. My issue is with the manager Janell. She is always rude to my disabled daughter when she checks her out. Yesterday she refused to get her ice stating it was probably frozen shut. My daughter bought a box of cigarette papers that she angrily shoved in the bag and crushed half of the box. Other family members say that she is mean to them as well. I hope this review gets to her supervisor. Please do something about the way she treats your customers.
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August 2022 by Christine Coash
I've been shopping here for 4 yrs now. The last year or so it has went completely downhill! This place is terrible. The prices are ALWAYS wrong and items are going up weekly.. The cashiers are rude and crabby all the time. The store is dirty also. I try not to go there. It's nothing like the motley store!
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July 2022 by Kelsi Kuhl
Rude staff, not open after 5. Have sale signs up but the sale prices don't ring up that way and they won't honor it. Store is a disaster, disorganized and product not stocked on the shelf.
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July 2022 by Wade Schneppenheim
Your store in pillager MN. Needs alot of help. Get it together or get out.
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April 2022 by K. L.
Nice clean store. Nice staff. Register needs updating. More than once we went to check out and there was a delay because of issues.
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July 2021 by Barb Swartout
We went into the store to look at clothes and grab some food, it was horrible the whole store was filthy. The clothing aisle and it shoes were trashed, someone had just thrown them everywhere and they were all over the place not where they were supposed to be. We were there at noon and the store does not get that busy where they employees who one was ringing people up, the other just standing around cant clean it up!! I've been in Dollar General all over the country and this is the worst one I've ever been in!!
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April 2021 by Charity Crosby
Cashier very helpful went out of his way to helpful on more than one occasion
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March 2021 by John Denning
Always friendly staff. I do a lot of my shopping at 1 of 3 Dollar Generals as the cost is much lower on a lot of cleaning stuff as well as some food and sodas.
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February 2021 by Marlys Dahlvang
I love the Dollar Generalbrand of toilet paper, cough drops & everything else I've tried. Good prices all around!
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November 2020 by Brenda Follmer
The cashier was mad about something and was swearing. Was not very professional at all. The store was a little clustered. And there wasn't anyone available to ask for help. I love Dollar General but the Pillager one was it one of my favorite.
