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January 2024 by Terry Cook
They never answer their phone. Took my CD Business elsewhere.
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October 2023 by James McCrehin
Super nice people.Great bank for all your banking needs.
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June 2022 by Heather Gier
We will be closing all our accounts from this bank. The employees here, literally, view everyone walking though the door as an inconvenience. This is your job people! You are in customer service! This has been forgotten and we are moving our business. Hopefully management can get some training to the employees to provide better customer service for future customers. We will not be one of them.
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July 2021 by Aidan C
Excellent experience, very friendly service. Quick prompt efficient Cola was awesome.
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May 2021 by Mike Braun
This bank used to be our favorite branch, with super nice people and good open hours.Now, the lobby is STILL open only by appointment and the drive thru hours are severely limited.Not a good way to do business or keep customers!
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March 2021 by Julia U.
I was banking with US Bank for over 3 yrs when I got a large deposit into my account that after researching it came from the Ohio State unemployment and family services which I later found out that the state of Ohio has an enormous fraud issue with their unemployment services. I reported this deposit to the bank because their fraud dept missed it....they put a hold on my account and refused to talk to me about what was going on, I was told that no one could talk to me because I was being investigated for fraud. It took 6 WEEKS to find out that I did nothing wrong yet they cut off me and my daughter who also had an account there that I was on as a secondary user, they didn't even tell her they just closed her account along with mine. Neither of us have been reimbursed the money that was in each of our accounts, this all happened in September 2020, it's now March 2021 and they won't even acknowledge that we ever had an account there. My daughter is out almost $200 and I'm out over $400
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January 2020 by Linda Meidl-Schroeder
Their expertise are knowledgable and a friendly staff with a dynamite personality! I do not have an account with them yet they are helpful and considerate.
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January 2020 by Cypherdeous
Quick and friendly
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September 2019 by darlene kinnunen
Mailed deposit sep. 11th at address on website only to be told i needed p.o.box number. Post. Box number. Not happy..
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August 2018 by Tj Thompson
Timely and knowledgeable service, never have any issues
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July 2018 by Sarah Havlicek
Very friendly and helpful.
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November 2017 by Jake Rudlang
Nothing good to say.
