-
March 2025 by Cait Burckhard
Long wait in line— my prescription took forever to fill
-
February 2025 by L
Waited for 30 minutes in line and had to go to work DID NOT GET MY MEDICATION. Do not use this location.
-
January 2025 by Jack C
Very picked over and no help to be found
-
January 2025 by pamir tur
They didn't know how to apply a voucher I had for a prescription. First they told me the id number was wrong. It wasn't. Then they told me to call the company that does the voucher they said they told me they were too busy and under staffed. Ok so I called. The company told me they were ringing in the wrong date. So I went back a 3rd time told them that. They said they cannot change the date. So, I called a different pharmacy and told them my situation and they figured it out right away. However it's taking a while getting my prescriptions transfered to the new pharmacy because this cvs won't pick up the phone or return calls. Lomg story short. Don't go here. They are clearly understaffed. Long, slow moving lines. Staff don't seem to know what they're doing. Not worth wasting half and hour of my life everytime I need a prescription picked up.
-
November 2024 by yasir finnie (yazzy)
Can’t use your cvs card or coupons here when it’s inside of a target
-
October 2024 by Gabrielle Crested
They never respond to my voice-mail. Never get a call back or text. Meds are not in stock and the app says it will be a "couple of days". It's been way more than a couple of days.
-
October 2024 by Luke Hawkinson
Often very long waits and slow service. Poorly managed by CVS.
-
May 2024 by Diane Callahan
Staff are always very pleasant and helpful. Jared ,the pharmacist is always available for questions and explanation about new medications.
-
February 2024 by Debbie Gerdes
Been calling all week as my prescription was placed on hold and I was told to call pharmacy. I’m sitting on hold (3rd time today) as I write this. First call I waited 20 minutes before I had to hang up. Second call was 25 minutes before I had to go. Currently I’ve been on hold 27 minutes without anyone answering the phone.
Update: after 45 minutes on hold, they answered and immediately disconnected my call.
-
February 2024 by Therese Seitz
More stellar service today. The pharmacy tech took the time to call me about a problem that she could have blown off.
-
February 2024 by Kathy Pederson
During a very stressful day I was very pleased with my experience picking up a couple of prescriptions on 2/14. What a pleasant & cheerful employee. I was also impressed with her knowledge & effectiveness. It appears that your attention to your customers has improved.
-
February 2024 by Andrea McFarland
Updated:2/4/24It was a much better experience. ( my last visit felt as enjoyable as a swimming pool filled with broken glass and lemon juice) I was expecting another weeklong battle for my medication - but called and the automated system said my prescription was ready ( que pleasant disbelief)Went in, very short line ( unexpected)Prescription was ready and the very nice pharmacy tech. ( they are always great to deal with) Rang me out quickly.Thankyou CVS- I appreciate you growing from feedback.‐-------Early Jan 2024 --I want to say the actual front desk people I interact with are wonderful. I just can"t fathom how messed up the CVS system seems to be. My prescriptions were sent a week ago- all the automated system said was they were 'processing'. I could not reach anyone by phone, no oprions to leave a message. I tried online to no avail. At my first availability I went in person because I had NO clue what was up- and was told it was 'in que' and to return in 25 mins ( at this point another worker yelled to her ' WE CLOSE AT 1:30 FOR LUNCH) the person helping me asked politely that I return at 2--- it was about 12:50 - but- I've been 'the messenger' in these situations myself. Not her fault.So I shall attempt to get my medications again later. Overworked staff, clearly system issues...
-
February 2024 by Genevieve Marie Bourgeois-Soland
Lovely people
-
January 2024 by julie tennant
What happened here at Plymouth CVS in Target's? One quit, one went back to school and another moved to a Target's closer to home and they didn't know all of this prior to this issue? The lines are almost to the middle of the store and it was said because of the opiod regulations and having to change over to new prescriptions. I feel so bad for staff especially when the phone makes up it's mind to ring so it's "give us 30 minutes." I should just go back to the end of the line and there's 30 minutes right there. The other "unspoken" is to keep the customer in the store to do more shopping which rolls over to Target's. I didn't come here to get rice but I can't go home so I pick up a few things that I didn't need. Sometimes I want to reach over the counter and answer the phone to help which is annoying but we have no choice except to go there and hope our prescripions are ready and stand in that long line just to find out nothing has been called in. This sucks and CVS should be ashamed of themselves for what the pharmacy assistant has to hear. It's not her fault but she hears the raised voices and the aggravation from the customers and if she could do something, she would so buy her a cup of coffee from Starbucks and thank her for that hard job she has.
-
January 2024 by Clark Sanders (PaSaN)
The details of my experience have been previously stated. I am not restating them here. Just know this was not 1 of my more pleasant experiences with CVS pharmacy.
