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April 2024 by kerri bartz
I love the store
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April 2024 by Tim Nguyen
I was a regular customer at this store until Sat 3-23-2024 around 1PM when I stopped by for couple lbs of salmon. The day before emailed advertise for $7.99lb but the 2 ladies (very RUDE) behind the Fish & Meat kept telling me" $9.99/lb , it must be Chicago price".I showed them the email, clearly stated the price and the location in Plymouth MN. Chris the meat guy (nice gentleman, used to help me with the meat & fish) he helped me with the fish and told me "show it to the cashier, they'll help you with the price".Long story short, the overweight with beard won't honor the price, he showed me an internal email stated "error in price, suppose to be $9.99", I told him " I won't buy it" and handed the fish back at him, he took it and ran away like afraid I'm gonna change my mind.I demanded to talk to the manager, a young man, tall, same thing, showed me the internal email, his attitude kind of cocky. I tried to tell him I drove 7 miles one way and your store mistake but I have to pay for it? Still, like an army sergeant " It's $9.99 buy it or not?"the overweight showed up...I felt humiliates, shaking, did not know what to say, just thanks them for nothing and calm myself ,I walked out, sat in my car for several minutes, oh well, it just a fish. On my way home, drove by Aldi, here I go, get 2 pieces of Atlantic Salmon, NEVER been frozen $9/lb, my new place for salmon from now on.I hope the store owner read this, don't fire the inexperience manager but teach him, especially the math , next time, DON'T try to save $4, $5 because of store mistake ! It will turn out store will lose much more (customers), bad services will spread I live near Cub, Wholefood, Trader Joe and Byerly, rather spend a little more for better services and RESPECT.
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March 2024 by Scott Walter
Reminds me of what Whole Foods _used_ to be. Fantastic selection, with good quality produce.
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March 2024 by Kj Cooper
Great place for groceries!Great prices for healthy food options. Always the cheapest produce in the area, especially their sale items.They have a row of bulk items, including coffee and kombucha.They have fresh squeezed juice options too that are all amazing. Expensive but a nice treat.They now have all self check out. It's so much faster but I know some people don't like it.
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March 2024 by Sue Henderson
Great shopping experience.
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February 2024 by Heidi Graham
Fresh Thyme grocery store, I came here on Saturday, 2/10/24.Great place, some high prices, some reasonable prices, compared to Cub Foods, where I usually shop. It had great prices on apples per pound, $1.99/lb on average! Enjoy my photos! Very close to Goodwill.
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February 2024 by Zahraa Omar
I love it people are great and very helpful
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February 2024 by Shasha
They have great produce and a friendly staff. Im giving them one star because they state they are bringing affordable produce to the people, and yet, it seems their stores are in middle class to affluent neighborhoods. I may be off a little, but each store I have been in is in a nice area of the metro. If they want to bring savings to the people why don't they sell where people could really use the saving? I'll stick with Whole Foids, they're upfront with their intentions.
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February 2024 by Anya Elisha
I love fresh thyme. Everything is always fresh. Yes, it can be more pricier than other grocery stores but you do pay for the quality. They often have deals that end up being cheaper than your standard grocery store. Def one of my go to stores.
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February 2024 by Becca
This place had replaced Trader Joe’s and Whole Foods as my favorite grocery store. I have been coming since it opened. The quality in both customer service and products has declined drastically.On multiple occasions I’ve accidentally bought expired products, one even expired by more than 1 year. Quality of produce can be really hit or miss.There are a handful of really nice employees, but overall customer service is lacking. Today I had a very unfortunate experience where I very much felt racially profiled, all over a coupon. Please do better.
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January 2024 by Stacey
Wonderful store! Friendly employees. Fresh food. Great experience.
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December 2023 by Tammie
I just left Fresh Thyme Market this morning feeling blatantly profiled. There were around five customers in the store. I was in the coffee aisle for a few minutes, with an arm full of groceries, searching for a particular brand of coffee, and then a male store employee came to stock a shelf right next to me. Thereafter I was at the self-checkout machine, and a different male employee was on his handheld computer - a few steps behind me - and was watching my every move. This type of behavior is disrespectful and shameful. I continually have issues with profiling from this store in the mornings (7-9 am). I feel such employees desperately need Diversity and Inclusion Training!!
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October 2023 by Kathryn Russell
Almost always has a sale on berries, many times Driscoll's, my favorite !
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October 2023 by Barbara Page
I recently moved to South Metro area, so this will likely be my last visit to this Fresh Thyme for a while. While it’s on my mind, I need to shout out to the gal working the Self-Check (silver hair, short bob) who has helped me here many times. It’s to my shame I don’t remember her name. Worked Thursday, Sept 28th, 2:30pm.She has been kind, cheerful, and knowledgeable. Showed me aspects of the FT website and coupon clipping I knew nothing about. Helped me with $x off coupon that were wonky, assisted when I went over budget and need to subtract items . Always upbeat, always taking good care of her customers. She’s an amazing associate. She feels more like a neighbor than my neighbors. She’s the best brand ambassador Fresh Thyme could have. I hope the location in Apple Valley will have others like her!
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October 2023 by Rae ofSunshine
I LOVE visiting here.Every single time I’ve had a five star experience here.I love the people. Adam is great.??The head juicer was(IS) a rockstar. ?She had my back every day when I lived in Minnesota. That celery juuuuuice!!!!!!The product selection is good.Overall, so much love and welcomeness here.?? ??
