Kohl's is a retail store that aims to provide everyday savings through sales and Kohl's Cash. The store offers a variety of fashion and footwear options for both active and casual lifestyles, along with beauty products from Sephora and home decor that fits different budgets and personalities. Customers appreciate the clean, tidy environment and well-stocked shelves, though many have noted issues with product availability, often finding more stock of items they are not looking for than the specific items they need. While some shoppers have had positive experiences with helpful staff, others report a lack of assistance when needed. A common complaint involves the push to sign up for Kohl's credit cards, which some find uncomfortable, particularly when they decline. This pressure at checkout has deterred several customers from shopping more frequently. Despite these concerns, some have praised individual employees for their excellent customer service. Overall, Kohl's strives to create a welcoming atmosphere with easy shopping options, including in-store, online, and through the Kohl's App. The company also emphasizes community support through Kohl's Cares, contributing to a healthier and happier environment.
I was in there yesterday looking around for one product when I asked C.O. for help to find it & she found it within seconds & it wasn't even in her department. She made the shopping experience good, thank you!
September 2025
Very limited sizes available couldn't find a single thing I liked in my size....ugh
August 2025
Slow service since they were doing construction on the regular checkout area.
