Plymouth VIP Auto is a trusted auto repair shop known for its friendly service and genuine care for customers. Customers appreciate how they are treated like very important persons, with staff always showing kindness, respect, and a willingness to go above and beyond. The team is thorough and efficient, handling a variety of repairs such as oil changes, brake and rotor replacements, new tires, and alternator repairs. Many reviewers mention that they have been returning for years because of the consistent, pleasant experience and high-quality service they receive. The staff is attentive and accommodating, often storing vehicles indoors to protect them and making sure customers are comfortable with a clean, quiet waiting area. The management and mechanics are honest, fair, and helpful, offering good deals and keeping prices reasonable. For urgent repairs like fixing a dead alternator or a new battery grounding wire, VIP Auto responds quickly and effectively, sometimes even waiving charges to show their commitment to customer satisfaction. Overall, Plymouth VIP Auto is praised for its professionalism, cleanliness, and customer-first attitude, making it a reliable choice for auto repairs and service in the community. Customers consistently mention feeling valued and well taken care of during every visit.
Jordan was terrific help, i recommend this place for all vehicle needs!
March 2024
I had my first experience with VIP Auto last week for an oil change, I was very impressed from when I entered the lobby until I left. Very thorough, clean comfortable waiting area, over all this business is worth checking out.
March 2024
We had some miscommunication regarding the repairs required and the length of time it would take to complete. They went above and beyond to make it right and make us feel like we are valued customers. Hard to come by these days.
