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February 2025 by Abby Mattson
Unfortunately I had a bad experience with a staff member when trying to return an item I had just purchased. Unfortunately I had lost the tag and receipt. I have had this happen once and the staff were able to help me. The item I was returning were a pair of leggings that I put on once and realize, less than an hour of wearing them, there was a hole near the seam in a private area. I quickly took the leggings off and discovered the fabric near the thighs and crouch area was extremely worn down. It’s upsetting that TJ Maxx would be selling very worn down fabric and not checking the clothes quality in the rack. After explaining this to the staff member she insinuated that I had big thighs and that’s what happens when you consistently wear leggings. Again, only put on once for less than an hour. Also she stated there was no way a staff at TJ Maxx could have returned a past purchase of mine without a receipt/tag. When I was confused how she was explaining their system, she turned around the screen and aggressively poked the screen with her finger as though I was dumb and blind. I have shopped at TJ Maxx for a long time but now I am questioning the quality of the clothes. I definitely will not be shopping at the Plymouth location. If the staff member would have been calm and respectful while explaining why they could not help me on their end, I would have understood. Still would have been sad I paid for bad quality of leggings but still understood from their perspective.
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October 2024 by Stevenia Tyler
I found the towels I was looking for
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August 2024 by Emily Nagel
this is a pretty good location with a solid selection!
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June 2024 by Megen Milburn
Great selection of merchandise
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May 2024 by Yvonne Brown
Found some nice deals. Got the sharpest mirror. It's all blinged out. Really some elegant merchandise.
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May 2024 by Jonathan Rein
Tried to return a faulty pet water dish that leaked. Did not have a receipt so thought merchandise credit would be sufficient. I was told they no longer carry this product. The customer service gal was very rude, I understand I didn't have the receipt, just would like to replace it or get credit I said the second time. She refused to even scan the item. Just said they no longer carry it. So I go back to pet area and sure enough, there is the same item on the shelf for sale. Not only lied to but obviously customers are not first when it comes to backing products and keeping us satisfied. Will not return. Which is a bummer. I enjoyed shopping there until this experience. As well as Home Goods and Marshalls.
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April 2024 by Seán DuTremaine
It's Tj Maxx
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March 2024 by Scott Meester
Great deals here, great selection
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February 2024 by ashley skogen
Good prices on some items. Always look for the deal
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January 2024 by Swornim Sainju
Love TJ max and their prices
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January 2024 by KYTSYNIUK FAMILY
Why is it so difficult to replace the floor in TJ max. When you enter, you feel homeless. Not comfortable and not pretty.
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December 2023 by Kelly Gleason
I'm a big T.J Maxx fan so I was bummed at the state this store was in. There are other locations in the area, I would suggest heading to one of them until they get this store cleaned up. Not only was it dirty, but there were obvious needed repairs to walls and flooring. If you are new to T.J Maxx don't let this store scare you off.
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November 2023 by Juana Aragon
Very quiet I sure love Plymouth
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November 2023 by Ryan Berg
Good deals
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November 2023 by Rasheeal Beauty
Many choices Recommended ?
