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March 2024 by Matthew Christensen
Absolutely terrible.
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March 2024 by Isaac Gusdal
This toppers is the best around! The staff are possibly the chillest folks I’ve met in quite a while. It’s under new management and is a good place now the toppers you once knew is gone! All these other people in the reviews are liars and have no integrity! They have been paid off by Toppers competitors and none of their pictures or statements reflect the facts. That this Toppers is fantastic and the top of the pizza industry.
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March 2024 by J E
Good pizza...boneless wings were just so so...
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February 2024 by remzi Bekirov
Today they made me the driest and most tasteless pizza of my life, when I wanted to get my money back, I was kicked out of the establishment, I don’t recommend it ??????
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February 2024 by A V
Poor presentation. Mac and cheese was bland. Didn't receive my paid garlic butter sauce.
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February 2024 by Eric Lock
We placed a delivery order in advance for a large kids birthday party for Saturday afternoon -- it never showed up!! All calls were transferred to a general call center (not located in Plymouth), and they were very clueless. We were able to confirm our order with the actual staff at the store ahead of time. On the day of delivery, we called the call center a they assured us it would arrive on schedule. It did not, and out of desperation I drove to the location -- it was locked and the lights were closed!The pizza is bad, but more importantly never count on them for delivery. We had 34 hungry guests because this place is incompetent and dishonest.
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January 2024 by Stevie McSizzlefoot
I ordered delivery from this place (pizza and breadsticks) and when I received it, there was a dead spider on the pizza and the breadsticks smelled like diarrhea. I called to complain and the person on the phone cursed at me and called me a "cracker". Obviously, I'm never returning. Great experience, Toppers! You're knocking it out of the park!
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December 2023 by Brett D.
Tried to get toppers for a kids birthday party. Did "order ahead" and got confirmation of my ordered. Showed up to the store and it was closed. By the time I got ahold of their online ordering the birthday party was 10 minutes from starting. Online order worker said the store decided to stay closed that day but didn't notify any orders already accepted and that I'd have to talk to someone from the store. I've tried contacting the store since with no response. Safe to say we won't be back and would advise against ordering if you have time sensitive plans.
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December 2023 by Lucas W (lucks)
The best pizza ever! We got the Mac and Cheese pizza, highly recommend. Sadly the are a little understaffed, so a little slow, but give them a break. So worth the wait!
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October 2023 by JLindsey Gardner
I usually love this place but lately the quality has been getting really bad.Just today I'm certain I was given some old topperstix that someone ordered and never picked up. They were hard, dried up, and had that leftover texture to them like they'd been sitting out for too long. The girl was basically laughing as I took the boxes from her... I can see why now.Y'all are making it really hard to want to come back despite it being one of the only Toppers around.
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October 2023 by Emilee Wold
Friendly staff. My pizza wasn’t ready when I got there but they came outside to let me know. I get the vegan cheese option when we go here and I seek out Toppers for that reason- no other large chains have dairy free cheese. For someone who can’t have dairy it is so great!
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September 2023 by Monisvegan
Nice that they have a dedicated "plant-powered" section of their menu. Not sure what kind of vegan cheese they use, but it melts nicely! Dependable vegan pizza for when you're craving a heavy (not necessarily healthy) option. More of a grab and go, or order ahead via app than eat-in vibe.
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August 2023 by Muriel D.
horrible customer service. messed up my order I called and got transferred to the store and nobody ever picked up the phone. highly suggest that you avoid this place. I will never go there again. customer service sucks!!!!
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July 2023 by Abbie Nelson
If I could give zero stars I would. The "owners" Jim and Suzanne tried to trick me into quitting because I witnessed horrific mismanagement of other employees. Order from ANYWHERE else, they do not care about food safety or otherwise. Currently reporting this franchise to ANY agency I can so that they cannot continue this disgusting treatment of employees.
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June 2023 by Zachary Mcpherson
Less than a 7 minute drive? You're going to have to order pick up. Get an order confirmation? Might want to call to see if they're taking orders. I admit I ordered 50 minutes before closing, but I think that's more than enough time to pick up their most ordered menu item (stix) and a pint of ice cream. Get there 30 minutes before close. The door is locked, but the sign says open. I call, corporate answering service that says they'll call the location. Call gets disconnected. Someone answers the door eventually. They don't have my order on file. Showed him my email confirmation and he shrugged. I don't blame him, he's just the guy making the pizzas. I check my email to make sure I got a cancelation, nothing of the sort. Call again. The only thing the corporate guy could tell me is that *if* my order was canceled by the location, I'd get a refund. Why can't you tell me that my order was for sure canceled and send me a confirmation? Ran into two others in the parking lot with the same issue. Head over to Gina Maria's. Locally owned and use better ingredients.
