-
November 2023 by Vanessa Zins
I rented a truck and attempted to do the mobile pickup. Complete fail. I ended up going to the counter and was helped immediately, and far quicker than the mobile option. The employee even brought the truck around to us and explained everything we needed to know about the questionnaire you have to fill out online about the vehicle. After I gave up the mobile option, it was a good experience.
-
October 2023 by cody phetteplace
I can’t even begin to express how much appreciation and value this store brings to my business. Everyone there is efficient, friendly, and goes above and beyond to get my needs meet. They are far superior to any other U-Haul around. After years of working with them it has become a family bond.
-
September 2023 by Peter Jed Sawyer
I was nervous on figuring our what the best plan was for me for moving stuff, The Field Manager Fred found the perfect option for me and got me booked in just like that. I will only go to this Uhaul for future trailer renting. Very professional crew.
-
September 2023 by Ryan Lowe
Great experience! Andre was extremely helpful and went above and beyond helping me rent a storage unit. Would absolutely recommend this facility.
-
August 2023 by James D. Whitt
I’ve always had GREAT experiences here! They can install hitches for cheap, too! And very fast. Great crew to work with, whether truck rental, hitch install, or questions about other vehicle accessories.
-
August 2023 by Mel Erne
Ask for Andre- he’s absolutely incredible! He was extremely knowledgeable and helpful as we planned our move. He truly went above and beyond to get us the best deal and to top it off, he recommended the best bang for our buck for Uhaul storage as well. He stayed to help us unload the heavy items and made sure we didn’t have any questions or concerns.I can’t recommend him enough as well at the Plymouth Uhaul location. I wouldn’t be surprised to see him running that place someday! Thanks again Andrè!
-
August 2023 by Melany Alvarez
Ask for Andre- he’s absolutely incredible! He was extremely knowledgeable and helpful as we planned our move. He truly went above and beyond to get us the best deal and to top it off, he recommended the best bang for our buck for Uhaul storage as well. He stayed to help us unload the heavy items and made sure we didn’t have any questions or concerns.I can’t recommend him enough as well at the Plymouth Uhaul location. I wouldn’t be surprised to see him running that place someday! Thanks again Andrè!
-
August 2023 by Kathleen L.
Great people. Great service. Straight shooters who try to give you a good deal. Fast and hard workers too, so you can get on the road efficiently.
-
July 2023 by Chris McDonald
Ordered a hitch install but they didn’t get it on time and didn’t inform me until a few hours prior to my appointment which ruined a weekend by coming home early for no service. Been three days no communication. I already waited weeks for it to be installed. Should have just bought one to install myself.For reference my purchase was made in late May and scheduled for June 19th install. it’s now July 25 they got the hitch in a week or more ago and I had to call to find this out and they told me I would need to wait another week to have it installed during my working hours my initial appointment was made at a time convenient for me. I canceled the order because at this point I likely won’t even use the hitch until next year and I’m not taking a half day to get a hitch installed.
-
July 2023 by Abe Desta
This is absolutely the best location in the Twin Cities! Super fast, clean and professional. I have rented multiple times and had only great experiences with this location.
-
June 2023 by Javantia Spears-Burgess
I was given a access card and code and both of them does not work. It says the storage opens at 5am but the doors will not open. Highly recommend going to another location
-
April 2023 by Richard Douglass
I’ve been to lots of U-Haul stores over the years, and this location was the best. The check in and check out process were seamless—both took less than 5 minutes. The store and vehicle were spotless, and all of the staff I interacted with were friendly and helpful. I appreciated the lack of upselling. The person who helped me get my vehicle even built in some complimentary cushion time on the return as I wasn’t sure the exact time I would be back. I don’t normally look forward to renting a vehicle, but I hope to be able to work with this location again.
-
April 2023 by Amy Winkel
With getting ready for our move I have been into this location 3 times in the last couple weeks. I have to say - each time they are so kind and helpful, offering alternatives when looking for something or giving ideas on packing supplies. They even helped fill my car with my purchases which was so not expected - but so very kind! Great employees!
-
March 2023 by Lee Hunt
The Guy Fred that unloads the U-Boxes was an complete unprofessional human being. I would never do business here. Go elsewhere, the guy at the Blaine location was the complete opposite from this guy Fred. He was really being a j*** the whole time from the phone until I was unloaded. VERY VERY UNPROFESSIONAL LIKE. I would think about hiring a new person to take his place if I were the owner or district manager of this location. I'll continue to do business with U-Haul dealer just not this one..
-
February 2023 by Travis Noffke
I've used this location multiple times and the staff always does a great job! The folks there are nice, knowledgeable, and super helpful with everything from knowing what supplies to get/use to how to hookup any equipment you rent.They had some issues with their computer system in 2022 that slowed down checkouts but that may have been resolved now (here's hoping).
