-
March 2024 by Benjamin Esquivel
Amazing service! Great workers! Will come back!
-
February 2024 by Adrienne L.
I tried to come in for an oil change and I sat and waited outside in my car and the employees here ignored me even after I honked and flashed my lights. So, I left and went to the valvoline down 55 in Golden Valley. Don’t go here. Go to the othervalvoline instead!!
-
February 2024 by A J
I appreciate the efficient and excellent service at Valvoline Instant Oil Change in Plymouth, MN. The quick in-and-out for my oil change was impressive, making it a positive experience overall. Highly recommend!
-
January 2024 by Judy Vieau
Wonderful experience; took only 15 minutes, Autumn explained in detail all of the services available. She was professional, knowledgeable and answered all of my questions. I couldn't be happier with the service. Nice job Valvoline in Golden Valley! 5 stars to you.
-
December 2023 by Payson Lippert
I would never trust this place again and warn you take your car somewhere else. After an oil change we had noticed some liquid under our car, took it into a reputable service center at a Honda dealership and they repaired a drain plug that was improperly installed at this location. When I came back to ask them to make it right they refused and said that I should have contacted them first even though we wouldn’t have known that it was the oil change at the time. Never going to go here again and will happily tell everyone I know to steer clear.
-
December 2023 by Angela C
great experience!! i got in right away at 8am for an oil change and Donovan was amazing. he was very informative, polite & helpful :)
-
December 2023 by julie collman
Worst oil change experience ever. Pulled into bay with vehicle ahead of us and oil change done. 4 employees standing around and trying to change the rear wiper blade on that vehicle. They were all complaining about how many breaks they had that day. Vehicle across from us that pulled in at same time in second bay got done. Another vehicle pulled in. Employees still trying to change wiper blade. It was 45F outside. Why couldn’t they have party pull outside and complete outside? After watching employees stand around and complain about breaks and watching utube videos how to change wiper blades, I had them open door and we backed out with no oil change. Will not return.
-
December 2023 by Світлана Вікторівна
I asked for help to change the oil in my car. In America, I'm new and I don't speak English very well, but Nate was so nice and patient with me, he tried to understand me and helped me with everything. Thanks Nate for a job well done!
-
November 2023 by Laura Spilde
I went for an oil change but a week later my oil light came on. I spoke with the manager Nate, and he was so caring and nice and told me to come back in. I did and he helped me make sure everything was fine. Nate was so professional and did a great job explaining everything to me. It ended up just needing the oil light to be reset. Nate is the best!
-
September 2023 by Kim Owens
We pulled up at 10:55 to one of their bay doors. I saw 2 employees saw us, but didn't open the door so we could pull in. After about a minute, I gave a little honk. One of the guys came out. He was nice as can be. Told us they opened at 11:00. I thought they opened at 10:00. They opened up the door at 10:58. Great service, super employees. Nice job, guys!!
-
September 2023 by Kristina Zitek
I had a wonderful experience at this location with Gage specifically. He was educated, helpful and very kind! I really appreciated his service along with everyone else today. Thank you!!Services: Air & cabin filter replacement
-
September 2023 by Blair H.
I would make it a zero star if possible. they owe me 20 minutes of my life back. Sat there and waited, finally to get my turn to hear they don't have my oil filter. this is the third time out of four visits. Not like I have an uncommon vehicle. I have a f150. lost me for life. See ya Golden Valley mismanaged store!
-
August 2023 by John Davidson
Waited for about 45 min. Watched a number of cars leave because they refused to open another lane. Apparently they were having issues with a car in one of the bays while all other bays where open. I would have a DSM or Reginal manager check on this store as the team members have been losing a lot of business due to the inability to solve problems, or their plant is not in proper working order. Possibly both. Will have me look elsewhere to have my oil changed as this has now been well over an hour process.
-
August 2023 by Amy Klemz
I really like this location! They always do a great job. I was told they didn't have my filter, so I bought one at a parts store. They discounted my service for the price I paid for it. Very nice people working here!Services: Air & cabin filter replacement
-
August 2023 by Rank On Top
We actually went to the Golden valley location, and because we were in a hurry and they were shuffling cars around we decided to go to the Plymouth location.When we got to the Plymouth location they pulled us in immediately, they were out of our suggested oil type and so they did give us a better version for the same price because they didn't let us know that they were out of that oil.It checked all the fluids, the tires, and we talked about getting a transmission fluid check and because the miles were over 200 and some thousand miles, instead of suggesting it get done, the technician said you probably might want to not want to do that. Because we all know that doing a transmission fluid replacement sometimes can actually make your transmission do worse things.So I appreciate the guys at Valvoline for looking out for us and doing a good job and being happy-go-lucky and always willing to go that extra mile. Love this location.
