Verizon has received positive reviews for its excellent customer service and knowledgeable staff. Many customers appreciate the help they received when dealing with various issues, such as upgrading phones and setting up internet plans. Staff members, including Tom, David, Matt, and Mike O'Connell, are noted for their patience and ability to explain technology clearly, making the process easier for customers, especially for those unfamiliar with new devices. Customers have reported successful transitions from other providers, highlighting the effective communication and support during technical challenges. Overall, Verizon is praised for its diligent service and commitment to ensuring a smooth experience for all customers, making it a preferred choice for many.
The guys are knowledgeable to answer our questions.
June 2024
Of all the problems to have, I was having an issue with paying my bill online and they were able to help me fix the problem quickly.
January 2024
Came in to upgrade a phone and add an internet box to our plan. Everything went great! The internet is working fantastically and got a great deal on our trade in phone. Worked with David and Matt and they were both awesome! Will definitely be coming back in the future.
