November 2021
Sat on hold for 30 minutes trying to make an appointment to open a new account. Ultimately got "transferred" to a representative...which was really just the queue line for calling in.
April 2021
After waiting two months for my driver's license appointment it is now time to secure documents from my safe deposit box. Well, I can't do that unless the bank answers the phone. Zero stars for Wells Fargo.
January 2016
I left due to being constantly bombarded with questions of "Do you need this service? Would you like this service?" It happens on the phone, online, and in person. Even when I just wanted to simply replace my debit card...it was 1/2 hr. of trying to upsale me. Exhausting place.