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September 2023 by Lacey Lueth
Saw a vehicle we liked online last night and messaged the owner we’d take it - cash in hand. Owner replied it’s ours. Set up time to meet in the morning asap. We live over 2 hours away. We were 10 miles from the business at 9:58 am before they opened and they messaged us the vehicle had sold. There was also contact before we left home this morning. You wasted time off work and 6 hours of our day, Your integrity as a business owner could be a lot better and your word means nothing. I’d never buy a car from this guy, who else knows what he’d try to pull on someone.We were not given an option to send a down payment otherwise we would have had we been asked. Poor poor business ethics as you can see from other reviews.
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September 2023 by Laura Erickson
The guys are great!! I would tell anyone to go there..they stand behind their vehicles! Thanks again guys for everything I love my outback ❤️
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March 2023 by Katelyn L
Wow I found a vehicle I liked from them on a different website. It looked nice and the ad sounded perfect. I am SO happy I looked at reviews before ever going here. There are too many with the same accounts of the owner not going by his word. I learned something valuable anything they say needs to be in writing. If you tell someone they can bring a vehicle back in 7 days if something goes wrong and multiple people are saying it, then try to tell them all they are lying/ you are a gas lighter liar. How you respond to your customers on here is disgusting. I hope you go out of business and I hope people see your reviews. I will be posting to all of my followers.
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March 2023 by megan lauer
Nice vehicles and good experience shopping for cars there. Yes you can bring your dog there.
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February 2023 by Tait Gronli
bought a car there had it 2yrs and then sold it and made 2 grand
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January 2023 by Kathy Hendrickx
DO NOT buy from this dealer!We purchased a 2012 Ford Escape on 12/26/22 - car had to be jump started - Alfonzo said it needed a new battery so he exchanged it out. My husband drove it to gas station & battery light came on. We took it back. Then Alfonzo & his employee said it was the battery post so he went to auto parts store & got part & replaced it. We live 2 hours away- got 30 miles down highway & battery light came on again. My husband called our mechanic & explained situation- he guessed it was alternator that was bad & said to turn off heat, radio etc in order to make it home. My husband called Border auto & employee answered - he also figured it was the alternator. Also made multiple calls to Alfonzo about the problem- he said he’ll do what he can (that was before our check was cashed). So our mechanic replaced alternator, tension belt for a cost of $600.We sent Alfonzo copy of bill- no reply, our check had been cashed for vehicle- sent additional messages- no reply!He told us he “offers “ a 7 day warranty on vehicle- stated he “doesn’t sell junk”. On our sale bill we were charged $289 for the warranty he “offers” but won’t stand behind it! You don’t expect to buy a vehicle & barely make it home & then have to pay another $600 for repair!!! Buyer beware - he is not an honest businessman!!!
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January 2023 by Kathy H
Dont buy a vehicle from this dealer! We purchased a **** escape 12/26/22 - he had to jump start vehicle - but battery light on- he said he would exchange it out & did. Got to gas station & light came on again. We took it back to him. He then said it was the battery post - replaced the part. We live 2 hours away & after 30 min the battery light came on again. We called ***************** said it sounds like the alternator was bad so my husband couldnt turn heat on etc in order to make it home. Called dealer- employee said he thought it was alternator also. Later spoke to ************ said h*** do what he can. Took it to ************-put in new alternator, tension belt - $600 bill. We sent copy to *******- no reply. Made multiple attempts but no reply - in the meantime our check was as cashed. He told us he offers a 7 day warranty- on our sale bill we were charged $289 for the ************* wouldnt stand behind it! Beware
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August 2022 by jason kinney
Drive buy this place few times a week. He basically buys junk trade ins from real dealerships, Copart, might have some government vehicles too.. Never has them checked out unless they have obvious issues. The shop attached is leased out to a 3rd party mechanic.So he sells junk, lies (to many reviews to dispute that), and prices are ridiculous. Be warned
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May 2022 by Kevin Marana
I purchased a car from them and the whole process went great. I recommend Border Auto. If your worried about the condition, pay to have a mechanic look at it, that way if it doesn't check out to your standards so you don't end up like the rest of the uneducated buyers who go scorched earth on a used car dealership owner who sells used vehicles. Thanks Border Auto!
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May 2022 by Shari Natysin
We purchased a vehicle from them at the end of March 2022. The ad we responded to stated “Excellent condition, remote start, runs and drives amazingly well”. The Friday after purchase we brought the car in to get an oil change. Where we get oil changed they always do a full inspection of the vehicle. They found that the car has a massive power steering leak and that in the front of the vehicle only one strut was replaced and the other original was left. We were told that is a huge “no no” and all mechanics know that if you change out one strut/shock you have to change out the other one too. I messaged Border Autos business site about the issues and never received a response. I then messaged them on Facebook. They have read all messages sent but have not responded. We did purchase the vehicle “As is” with a power train 7 day warranty, but that does not cover what is wrong, so I already know we are out of luck and made the mistake of not having the vehicle checked out prior to purchase. Now we have to pay an additional $2400 to get everything fixed. An honest dealership would of never sold a vehicle in this condition and wrote what they did on the ad. In addition the vehicle DOES NOT have a remote start as stated in the ad posted. I messaged the dealership in regards to this as well and received no response.I WOULD HIGHLY RECOMMEND FOR ANYONE PURCHASING FROM THIS DEALERSHIP TO TAKE THE CAR IN FOR A FULL INSPECTION PRIOR TO PURCHASING.
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March 2022 by Katie Vail
Absolutely DO NOT buy a vehicle here. We asked about certain things about the vehicle, we were told we could bring it back within 7 days. Needless to say in less than 7 days we found problems with the vehicle and he did not honor his word. Said we should have bought the extended warranty that he never offered us. We asked repeatedly for copies of the paperwork and still did not get all the copies. Their finance company is slow and terrible. Do not be like us and ignore all the negative reviews - run don’t walk away from this place! Nice response to defend yourself - I had the money for the extended warranty and we did qualify for financing. I had enough for a huge down payment so how do you not ask for a few hundred more???? Did you offer or do you know you’re completely shady. Funny your response is to blame the customer and zero accountability. The words out of your mouth were if you have problems within 7 days bring it back - nothing about a warranty.There’s a hole in the radiator and we asked you about the radiator fluid and your response was to add antifreeze which you didn’t even know how to do properly. There’s a problem with the transmission as well.You were asked repeatedly about any issues with the vehicle and you said there weren’t any.
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March 2022 by Chelsea Reger
This place was amazing to work with. Gave us a great deal on a fantastic car. Would recommend 10/10 times.
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March 2022 by Shannon L
We tried to look at a vehicle during there listed business hours. We drove over an hour to get there and it was closed. Definitely call before going and it doesn’t appear they have a very big selection.
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December 2021 by Feather Badillo
12/17/21Drove 3.5 hrs to view what the add stated “zero rust” on a 2002 Cadillac Escalade. Owner was asked if it had rust or any mechanical issues before departure. Al stated “I’m 100% confident that you take it”!! We’ll turns out the rockers were rusted, shocks blown out, flat tire (driven on flat) and a Burtout headlight!! Please be mindful when attempting to purchase from this entity!!!! Have a person that is mechanically sound with to view the vehicle as we can see many individuals have been taken advantage of form the reviews!!! Disappointed potential customer ??
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December 2021 by Gary Bogatz
Bought a great jeep for a great price. The owner was real friendly and quick with the paperwork. I'll be back next vehicle.