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August 2025 by Steve N
Love it
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August 2025 by Tammy Lynch
E have had rentals from SROA 3 times now, they are very kind, easy to work with and offer good incentive’s! .
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July 2025 by Jenna Wright
Eric helped me with my unit door when it was having problems, thanks a lot!
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June 2025 by Julie Guyott
Easy access and great customer service everytime.
My auto pay some how got shut off, so they called me to reset it up, or I'd have a late payment. A few months back I thought I had autopay set up and I was a couple weeks late via email notice; I called and received a late fee forgiveness.
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April 2025 by Tristin Dockter
Good service
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March 2025 by Elaine Steffen
Not the best so far. My garage code didn’t work for 2 days. We tried calling the office but had to leave voicemail and sent an email because of their office hours. It would be helpful to know that we rent a garage but we can’t get access for 24-48 hours so you lose 1-2 days of garage use off the bat.
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September 2024 by Erin Chevon
See these are both the code I was given that worked for a few months then the code I was just given after a big storm we had and nope not either of these codes work anymore my rental fees paid on time every time and yep not a chance that either code works so here I am stuck wasting gas started calling before 8 pm hoping to get a code and no dice kept getting done error message on
the automated line to top it all off....... If it was easy to move things I'd find a location without a gate I think
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August 2024 by Monica Bockoven
Next time please in case of emergency manager should answer call not for me to leave message
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June 2024 by Vincent Kittok
UPDATE AT END: We got our unit broken into within the last week with over $1000 of stuff stolen. The property manager said the company requires a search warranty from the police to have videos released of security cameras. What the hell? Property manager is responsive but I think it’s out of her control by corporate regulation. At this point police have to investigate further and may not issue a search warrant. Why does this company make it so hard to get police cooperation? With what was stolen, it was likely from someone that has a storage unit at this location. The longer it takes, the less likely my stuff will be recovered. Would not recommend this location, seems I failed to check reviews before signing up.
6/15/24- with the help of the management and local authorities, we had a small enough window (2-3 days) that we were able to pinpoint the culprit with security cameras, police recovered 90+% of our stuff.
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June 2024 by Erin Blandford
So far so good it would be nice to have a gate code that lasts more than a month but being with my special request that's been given I can see why that's the case so thank you managers of the Princeton mn location for being awesome!
Update I've finally got a code just for me that I can remember so no more needing a code after business hours have closed thanks guys now if you all only had an outlet or a single fixture for the bigger units it gets dark towards the back no matter what time if day in those ones and it sucks to have to keep your car running so you don't kill your battery just so you can see clearly in your unit so heads up people invest in a camping lantern or something like that had lamps work too but it can attract bugs to your face an I don't know about you but June bugs flying at your face..... NOT COOL AT ALL
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April 2024 by Kay Brooks
STAY FAR AWAY!!! We were robbed as were several others between October of 2023 and January 2024. They are uncooperative, they won’t pay anyone’s insurance claim and they refuse to deal with police. AND… the person that was doing the robberies has a unit at SROA too!
All the security cameras are broken. The claims department actually told me”The cameras are not for the tenants they are for SROA, so they can monitor their property”
Please save yourself a huge headache and several thousand dollars and rent elsewhere.
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April 2024 by James LongJohnson
This place is way to expensive and u get no privacy of the unit u rent the owner comes in when ever he wants and cuts locks of units and lets people in them and that gos against renters rights he cut mine off and let people in it and he did the same thing to my buddys unit to and he bought his own lock and never got reimbursed for it these units are not worth ur time
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February 2024 by Derek Worth
We rented a unit from the Princeton, MN location, planning on only using it for a month in between moving, and not even 2 weeks later it was broken into and around $3,000 worth of items were stolen, many of them collectible and very hard to replace for a reasonable price.
I called the property manager multiple times, and after 2-3 days of trying, finally got ahold of them. I requested them to check the the cameras to see if they could see anything to identify the thieves, but the manager said the police would need to produce a warrant to obtain the footage.
Talked to the local police to file a report and they said someone else's unit was broken into around the same time. The police finally obtained the camera footage, but it turns out the cameras are damaged/broken so there's no way to track the burglar(s) path. The security gate is very sketchy too, sometimes it doesn't close at all.
Rent here at your own risk, knowing your items are not safe.
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January 2024 by Dani
We were only at this location for about three months before our storage unit was broken into and over $1,000 of items stolen. We arrived to find new locks on our unit and Storage Rentals of America told us they had come across our unit without a lock, so they locked it up. Thank you to the maintenance man that did that! Wish we could have been called though. We had no idea when the destruction had happened.
We had to use a grinder to get back into our unit. We walked in to broken items, boxes dug through, etc..We called the police and made a police report. SROA has sent us in circles for a year trying to get a claim & they've let us know their security cameras don't work. Shame.
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July 2023 by William Hayes
They listen. Have very clean storage. Great price. And location. Can't ask for more.
