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May 2023 by John V
Mila was extremely helpful, I was in and out in less than 5 min. Thank you!
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March 2022 by Mike Raffelson
Worst customer service ever here. They charge crazy fees for checking. Then when you try to close your account they give excuses to why you can’t close it so they can keep charging you. Checking out axos banking once I can leave this god awful bank.
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March 2022 by John Vejar
Mila was extremely helpful and I in and out in less than 5 min. Thank you!
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August 2020 by Abisag Carrasco
Great service!!! Thanks so much! ??
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July 2020 by Heart To Hands Home Care
9:30-4 for drive up hours? Lobby is closed. Now those ARE banker's hours!
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June 2020 by Mike Spiess
Worse experience at any bank I have ever had. Bank manager, Alex was not helpful and when I left messages did not return calls. Would advise taking your money to a more reputable bank.
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June 2020 by Erik Billington
Had some great Service here today. We have been US Bank Customers for a very long time and needed to complete a wire transaction. I talked to Kayla yesterday who was a sweetheart and told me what to do to get the transaction started. We had appointment with Alex this morning to complete the wire transfer and it couldn’t have gone better! Excellent service! We are US Bank customers for life.
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January 2020 by Red Roofin
Come on. Eye rolls? Because I forgot to ask for a pen? Sorry, I thought I had one.
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August 2019 by Tadi
I try to refinance a loan here once and it supposed to be straight forward transaction. yes or no kinda thing but the branch manager came up with all kinda bizarre excuses and wasted my time (almost about a month), every time I call, he keeps telling me that he will look into it and call me back tomorrow or I need this and that or ohh my computer is not working today or just really lame excuse. He eventually started to ignore my phone calls and started to have someone take a massage for him (which he never bothered to do anything about ). I really had hard time understanding what his problem was, it really bothered me why he was acting in such unprofessional manner. Good thing us bank is not the only bank around, I went to credit union and saved a lot of money but the way he acted bothers me still.
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July 2019 by David Kalton
Was told by a manager that on the two following days there would be somebody available to sign a medallion signature guarantee. On each of those days I called to confirm before I went in and I was told on each of those days that nobody would be available. I kind of got the feeling that they did not know what I was talking about and used the excuse that nobody would be available.
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June 2019 by BenjiB Gameing
Most incompetent bankers I’ve ever seen or had to deal with. Good luck getting a direct answer to anything.
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May 2019 by ADMIR MUJKANOVIC
Most incompetent bankers I've ever seen or had to deal with. Good luck getting a direct answer to anything.
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May 2019 by Tim Hall
Always pleasant and helpful here. Everyone makes sure you are acknowledged and helped right away.
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February 2019 by Maryann P.
Terrible service. I worked with the branch manager to open an IRA and rollover money from another bank. I waited over a week and did not receive a response as to the requirements to open the account. I then decided to show up in person. I am taking my business elsewhere.
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October 2018 by Jae Williams
Missy and amber are great to work with. they are very plesant friendly and helpful. We need more servive like they provide.
