America's Best Contacts & Eyeglasses is highly praised for its friendly and efficient staff. Customers often mention the helpfulness of team members like Beth, Bette, Karla, Marie, Melania, Steve, and Bret, who go above and beyond to provide excellent service. Even without appointments, they manage to get customers in quickly, often within an hour, demonstrating their dedication to customer convenience. Many reviews highlight the personable and upbeat atmosphere, with staff members making the experience enjoyable and personable. Karla Harris from the Richfield location receives special praise for her exceptional service. She is recognized for her helpfulness in scheduling appointments, researching glasses, and quickly resolving issues such as broken glasses and insurance inquiries. Customers appreciate her knowledge, effort, and friendly attitude, which often results in quick and effective solutions, sometimes in just 15 minutes. Several reviewers express high satisfaction, stating they would give more than five stars if possible, and some have been loyal customers for over a decade. Overall, the store is known for its great customer service, knowledgeable staff, and a welcoming environment. Many customers leave feeling satisfied and eager to return, citing their positive experiences and the staff’s willingness to assist in any situation.
The service was amazing from start to finish. The ladies were great with helping me pick my frames to making sure I was happy with my purchase.
April 2026
The staff today was absolutely fantastic! Very friendly, very helpful and very knowledgeable. All 3 of the employees I interacted with today are the best! Best experience getting an exam and finding glasses I have ever had!
September 2025
Customer service was great! Dr. Simko was so amazing & helpful. Price for the eye care members club is incredible.
