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March 2024 by Russell Gutsche
Mary did a great job. She even had my haircut history from previous visits.
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February 2024 by Authenia Treece
Great Clips in Smyrna didn’t cut my hair right. As soon as I landed in St. Paul, MN., I googled the closest great clips and they fixed my hair. Called it a “redo” as I was just at a salon 4 days ago! I’m am so grateful!!☺️
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November 2023 by Julio Muneton
The lady who cut my hair was not careful and she scratched my head. She did not do a good job.
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August 2023 by Jacob Fisher
Sara was great. She was able to reason what would work with my hair and what would not. When I asked her what product would be best, she told me about the stuff they had in house, and when I asked about stuff at Target, she said it will not be of salon quality but should be still excellent for me. That is the sort of honesty I appricate that keeps me coming back. Up selling policiers should pay attention.4 stars because they didn't come up to the desk to confirm my prescheduled appointment when I entered. Thought I might have been forgotten.
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July 2023 by Sonja A
Showed a picture of what I wanted, and got the total opposite, I asked for a longer cut and she cut it very short. She was really nice as a person but overall it’s a bad haircut.
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May 2023 by A BC
Really not sure why people decide to give reviews on the workers in particular. They ridicule them and defer responsibility of everything back to the hairstylist. This is not just a "service industry" position, you are expected to cater to each specific person's needs (which differ every time - do you like to talk? Do you not like to talk? Etc) so treating your hairstylist like they're a machine without feelings. I get that you were raised in America, and you were taught that "business is business," but hairstylists are humans, with feelings, physical pains, their own lives, and their own personalities. If you're unhappy with the service, see someone else, or go somewhere else.
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May 2023 by Roseabelle Shelton
Sarah, the woman there with black hair and creepy. I attempted to get my 5 years old hair cut. I showed a pictured of how I wanted his hair cut. This woman was still asking me how I wanted it done. Don't think, I could be any clearer with a photo. Then he was getting worried. He never does this at other hair cut places. I was calming him and talking to my son when the woman rudely interrupted me and yelling at me. I said, wait a minute. Then she gave me an angry look. I was like nope she is not touching my sons hair. Se was get out and lave! Horrible woman has no patience. Wrong profession. Don't bring your kids here! Badservice, Bad attitude and impatient.
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May 2023 by Mike F
Always great service and haircuts!
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October 2022 by doug b.
Last 4 hair cuts Worst Never going back Ever Sadly it took 4 times to learn this I've been a client since the store opened!! I tip well Service is ok The stylists chat with each other constantly during the hair cuts Haircuts are low quality and have gotten worse each time I go usually I have to fix a lot of stuff myself I feel that the low quality is almost intentional My last visit yesterday I was shown the back of my hair line when the stylist was complete, however it did not show me my entire top of my head in the mirror I walked out with the top rear of my hair sticking straight up!!!! Glad I had that fixed at my expense at another hair care facility that night. Never going back!!! Good luck if you use this place I'm done
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October 2022 by Tracy
Attempted to get a specific type of cut at this location, was told that they had someone that could do this cut best and instead of lining me up with the best person I was told it would be the next person and waiting for the the best person for the cut wasn’t an option. Last time I was in this store attempting a cut someone removed me from the list without saying anything and refused to honor my place in line at the same time as my companion. Instead I was told it would be an hour wait. Why are they refusing business and providing such horrible customer service? How would waiting for the correct person to do a specific cut mess anything up? People would simply go before me, not me cutting in front of anyone. So not impressed and after repeated horrible customer service I will not attempt to do business with them again. Shame on you great clips for allowing this.
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October 2022 by Tim Palmer
The stylist was great with my wife she cut her hair just like she wanted it.
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August 2022 by Joy Ye
Very rushing to cut my kids hair. No patience and not a professional at all. And even did not do a properly cut, very mess up my kids hair and I have to take my kid to fix her hair in another salon next day. I won’t come back to this place in my life.
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August 2022 by Emily Weinlick
Always a reliable place to get a haircut, getting on the wait list ahead of my visit is a great feature.
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July 2022 by Rachel Engelhart
So easy, check in at home and leave your house the amount it time takes to get there/how many mins until you’re up!
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July 2022 by Adam Plunkett
Always get a fantastic cut here. Would recommend for adult or childrens cuts.
