-
August 2024 by Greg Pyke
Finding this place was not easy though the signage out front is clear. Rear parking and entrance for sewing machine repair.
-
February 2024 by Samuel Dunn
One of the best experiences I’ve ever had in a long time with a small business. Honest and straight to the point. Did not overcharge me and explain the problem thoroughly. Will highly recommend anybody with a new vacuum or one with a specific problem.
-
January 2024 by Amanda Eames
Took our sewing machine in for a problem we had tried figuring out on our own with the help of YouTube without any luck. The woman who helped me sat down, figured out the problem, and showed me how to correct it in a matter of minutes. Super helpful - even provided a tutorial on a couple functions we didn't realize the sewing machine had. Great service! Highly recommend.
-
January 2024 by Annette Krueger
Absolutely 100 stars ************** for Brandi who educated me on my Janome machine, she really took her time and explained things I could to do keep it running properly, things the store I bought it from never showed me. I brought it in because I thought something was wrong with my hook race and she explained it was not an issue and was safe to still use the machine. I would not hesitate bringing my machine in for service. Also thank you for the needle guide! Thanks so much Brandi!
-
September 2023 by Eric Torgerson
Great place. Support small business!!!
-
May 2023 by Karl Narveson
Knowledgeable and helpful.
-
March 2023 by kristilyn vercruysse
This place is great! I brought in my super old sewing machine in hopes to get it repaired. Jim took my machine and looked at it for a minute or two and said that with a bench tune up he could get it working! He worked his magic and didn’t shame me for the years of neglect that the machine has seen! He sent me off with a working machine, needles, oil and some knowledge to help me keep up my machine. This place is all about getting the customer what they need.
-
March 2023 by rhardegger
No commitment to the vacuum repair timeline given. Finally took it to another shop. Very poor consideration of customer's time.
-
March 2023 by Aaron H.
Service that exemplifies how a business should be run. Fast, efficient; above and beyond helpful.Johnston's Vac & Sew saved my grandma's singer at a fraction of what Jo-Ann's threatened.Definite proof that smaller businesses deserve more support than soulless corporations.
-
March 2023 by Anna Seime
Johnston's is an absolute gem and truly exemplifies the magic of a small business! They are experts in their field and helped me get my Meile vacuum cleaner repaired and running better than ever. I will be back with any needs I have in the future and will make sure I purchase from them if I ever need a new vacuum! Thank you for doing what you do!
-
December 2022 by Pam H.
Great place to get my sewing machine repaired as well as my vacuum. They take their time and are honest and ethical - great business! Pam H.
-
March 2022 by Coyote 50
I brought my 31 year old Kirby into Jim to see if it could be fixed. He evaluated it and talked with me about whether it made sense to fix it, given how old it was and what was wrong, Never felt hurried. He answered my questions completely. I decided to buy a new vacuum and he again spent a lot of time with me, answering my questions and showing me how the ones he was suggesting worked. I got a new vac and I'm thrilled. My old vacuum store closed last year and I can say I'm SO happy to know that Jim is there at Johnston Vacuum!
-
March 2022 by Robert LaFreniere
Great People and SUPER SERVICE. Had Sewing machine in for repair and could not repair it SO Sent it to Manufacturer for REPAIR THANK YOU.
-
March 2022 by Anna Alexandra
Always have what we need!
-
March 2022 by Janet Johnson
During the 2022 phase of the pandemic, employees wore (ineffective) cloth masks that dropped below their noses. Also, the store did not require customers to wear masks. One customer was wearing no face covering at all and was blithely walking around the store. So I left. I will take my business elsewhere.
