-
March 2024 by Amanda Yang
Went in tonight looking for a Kwikset smart lock and a few deadbolts. There was a bald ing? skinny man worker that was intensely staring at my husband and I as we were shopping for a lock. We were clearly profiled and/or he assumed we were going to steal. Spoiler alert, we didn’t. Instead of him asking us if we needed service he stood in front of the aisle and legitimately stared us down and followed me when I went looking for a specific deadbolt. I think this was about a 10-15 min experience. So instead of him asking us if we needed help he just let his presence be known by staring us down VERY unwelcoming. Horrible and despicable service. It is quite embarrassing. Unfortunately this is the closest Menards. I hope he learns from this experience and instead of assuming, offers customer service.
-
February 2024 by Pamela O'Hara
Great prices and a now a core store in our monthly budget plan !
-
February 2024 by Pam Curtis
Love the prices and deals at this Menards, the store is clean and the majority of the employees are friendly knowledgeable and helpful. The store could do with better education regarding service dog access laws, I've had numerous issues when here with my legit service animal and them allowing pet dogs in when the corporate policy is service dogs only, and or just full on access issue, the store if your in a wheelchair and have a service dog or person next to you would be relatively easy to navigate but does have challenging area one of them being just to get into the store to shop, overall relative pleasant shopping experience, and am a returning Menards customer numerous times a month, including now shopping here for my cleaning staples and other odds and ends for the house at super affordable price for the quality of item.
-
February 2024 by REX Johnson
Had a Return of a grill that was damaged. Your employee Lindy was the best! So friendly and welcoming and understanding! She made me feel I was important! We need more of Lindy in this world!
-
February 2024 by Kyra Nygard
Larry in the flooring department was super helpful and walked me and my fiance step-by-step how to go about our project. He helped us find all the materials we would need to complete the project! That was the most helpful Menards experience I've ever had!
-
January 2024 by J B
Its official im done shopping here. This is barely a hardware store anymore, finding that if you want a true hardware store go to Home Depot. This place sucks. Last two times i came in they magically didn't carry things anymore. Amazon will run this place out of business. Good luck... And maybe dont get yourselves into deeper trouble by not paying employees appropriately.
-
January 2024 by Jared Pierce
Pretending to have an 11% off sale all the time and forcing you to go through a rebate process for every transaction is profoundly dishonest.
-
December 2023 by John Heath
I fought in Vietnam, and somehow this store was worse than that whole experience.Everywhere I went, it felt like the walls were closing in. The same employee trailed me up and down every isle. I counted.... and he asked me if I wanted paint 17 times. He didn't seem right in the head. When I sped up my pace, he pursued faster. It was a living nightmare.I could not focus on my shopping experience because of this man. I don't even remember why I entered the store, I am just grateful I got out in one piece.2/5 - There was some cool lights
-
December 2023 by Paul Luoma
Good place. Great cashiers!! At times it's difficult to get the right help. That's the review I left a few years ago. Now. Having been here many many times. I'm dropping this from a four to a one. The customer service here is absolutely disgusting. No one is ever nice to you about anything. I came to pick up an order today. They wouldn't let me drive through the back. Then I had to hand carry 100 lb of product through the store only to be stopped at the only register that was open so they could check my receipt for the second time. There's no way I'm ever going back here again. Online ordering only from me and never from Menards
-
November 2023 by Evelyn Mendoza
We had a horrible experience with amy who is a cashier. She needs to work on her costumer service.
-
October 2023 by Buddy Montgomery
I shop here fairly often and the product and service is all great. My ONE quorum that makes me want to go elsewhere is hearing the jingle by the escalators “the walkway will soon be ending, please be cautious as you exit, be prepared to push your cart forward as you step off the walkway”. I know that sounds stupid and I understand how it might be a liability not having it there but it plays non stop 24/7 back to back to back to back. I had a laugh with another customer today about how anxious it makes us and on how obnoxious it is. I can’t imagine working in a department near it, I would actually go crazy. Make no mistake, if you need something, come to this Menards. But when you shop there enough that jingle makes you want to go nuts.
-
October 2023 by Cassandra Wirth
ZERO STARS IF ALLOWED!!!! Terrible Experience! Ordered online, received a confirmation email stating the order was ready for pickup. Drove and hour to this location each way, arrived at the store, waited for an hour for them to tell us they can't find the item!! How do you send an order ready for pickup notification when you claim you can't find the product!! The store manager was rude and not willing to do anything about it!!! ZERO CUSTOMER SERVICE!!
-
October 2023 by J.T.S.
Love Menards!! To bad none in NC where I live now.Store was clean, large. Never seen a two story. Nice employees.
-
August 2023 by David A.
The store is fine - good assortment of reasonable quality goods, usually someone you can track down to help, and hard to beat 11% back. But for the love of god please trust me and do not buy the Alex Plus caulk. It is absolute garbage. It cracks every time. Spend an extra $2.50 on the Dynaflex 230. Or the quad if you can.
-
August 2023 by J R
I bought some paint and grabbed a few stir sticks. The gentleman working there told me it was best if I let them shake it before I went home. Greatest thing is they shake paint at no charge!
