Wells Fargo Bank in Richfield, MN offers personalized and reliable banking services to help customers achieve their financial goals. The staff, including managers and tellers, are known for their helpfulness, kindness, and professionalism. Customers appreciate the excellent customer service, whether it’s setting up bank accounts for children, resolving complex issues, or handling routine transactions like lien releases. The branch is modern, clean, and equipped with self-service tools for convenient banking. Despite some negative feelings toward the company as a whole, many customers have had positive experiences with the staff, highlighting their thoroughness, thoughtfulness, and ability to make complex situations easier. The branch welcomes walk-ins and appointments, providing support for a variety of banking needs in a friendly and welcoming environment. Overall, Wells Fargo in Richfield is recognized for its helpful staff and good customer service.
It seems that every counter transaction requires a managers approval. So essentially on a busy Sat morning, they have one viable teller. 25 min wait with 6 people in front of me and 3 tellers.
April 2024
The customer service is awsome. I am banking with Wellsfargo, US bank, Hungtington, and Chase. The manager of this Welllsfargo branch is the best. Wellsfargo is lucky to have this manager.
December 2023
As an institution, I despise Wells Fargo.Despite that, the manager of this location was extremely helpful. I don't like the company but this bank has great service.
