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February 2024 by Kristopher Moen
Solid range and gun shop. Pretty decent firearm and accessory selection. It was my first visit and it exceeded my expectations.The parking lot is a bit of a rinky dink circus but if you have a car it's not too bad to navigate.If you use the range make sure to bring high db ear muffs and ear plugs (they do provide average disposable ear plugs). It is LOUD in the range. With an average caliber pistol it is LOUD. There was a gentleman shooting an AR and that was very, very loud!Range fees are a bit steep, 30$, probably average twin cities rates.
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February 2024 by Anthony Brindamour
My favorite gun shop and indoor shooting range and for good reason. Highly recommend! Staff is very knowledgeable and helpful!
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February 2024 by Kirk Clermont
More gun store than range. Not a fan of the sunken range, but can you can shoot your scattergun and they had a huge variety for rental. Also liked the online waiver deal, sweet!
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February 2024 by Carlos A
I purchased my first ever gun a few days ago so I went to the range yesterday to get some practice, and the customer service was awesome. So I decided to go upstairs to buy my self defense ammo and a holster, and the service was even better. I wish I would’ve gotten both of these gentleman’s names to give them a shout out on here. Either way they earned a customer for life.
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February 2024 by judi kieper
Good place To go shooting. Nice people
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February 2024 by Anthony
I have been a customer at Bill's Gun Shop & Range for some time now, mainly for purchases and transfers, but I have never used their range facilities because its location in the basement gives off an uninviting, rundown vibe, so I can't comment on that aspect. Unfortunately, my experiences have been consistently below par, especially in terms of customer service.One of the major issues is the apparent lack of training among the staff. Each visit presents me with new faces, and their unfamiliarity with basic procedures is evident. For instance, during the Form 4473 process, employees frequently need to halt and consult a manager, which disrupts the flow and efficiency of the transaction.The shipping and receiving department is equally disorganized. On multiple occasions, they've had items ready for me, but failed to notify me. Whenever I called to inquire, I was simply told to wait for a call. This lack of proactive communication is frustrating and asking them to check on the status of my items feels like an unnecessary hassle.Additionally, their attempt at customer appeasement has been lackluster. After a particularly lengthy process, they offered me a voucher for free range time. However, this gesture felt empty since the purchase of any new or used firearm includes a free range voucher anyway. It seemed more like a hollow token than a genuine attempt to improve my experience.Overall, while I cannot comment on their range, the poor customer service and internal disorganization at this location have significantly dampened my enthusiasm for patronizing their business. I hope they take this feedback seriously and make necessary improvements for a better customer experience in the future.
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January 2024 by Freddy Fresh
Not a large selection of firearms but still an excellent range and great folks
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January 2024 by Maddie Nelson
BEWARE OF MO!!!!!!!!!!
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January 2024 by Liliana Boyd
as a woman trying the gun range for the first time I felt COMPLETELY DISCRIMINATED AGAINST by one of the employees. BEWARE OF MOE. He literally yelled and me and my friend for not knowing the name of a gun that someone else had left in the range. I felt so disrespected and was utterly SHOCKED that this sexism is allowed at this location. We came with other men and he was treating them extremely well, even calling them nick names. From the moment me and my friend entered the store he was VERY rude. I felt so uncomfortable being there and I hope no other woman have to face the discrimination of this employee.
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December 2023 by SHUWN MCDEARMON
it's the best gun shop
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November 2023 by Logan Elfstrand
Dwayne is the nicest most helpful gentleman around. True 5 star experience with staff that WANT to teach and help you.
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November 2023 by Jeff
First time at the range. Very good experience with lots of small talk. Great people. Will be back.
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November 2023 by Narciso M. Salas
Loved this place. Would love to own a few of these weapons. The staff are super friendly and knowledgeable on all points. The gun range is awesome, rent ir bring your own, WOW!!!
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November 2023 by Rene R.
Great selection of arms and knowledgeable staff. They were very helpful when I had a breakin and my weapon was stolen. I'm grateful for the support!
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September 2023 by Umulkheye Mohamed
I’ve been going to this range for years because of the convenience even though modern sportsman in Burnsville is my preferred location. I’ve never had a problem getting in. Coincidentally I was questioned and denied access to the shooting range after going in with my hijab that I’ve started wearing recently. Felt very discriminated against. I’ve spent thousands here with my friends and family for years don’t plan on ever going back.