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April 2023 by Eliz Moore
Although I have used JH in previous years, I was extremely satisfied with the efficiency and knowledge that the Agent expressed in handling my taxes. This 2022 year was a difficult time for me and involved additional issues that I have not faced before. The patience, knowledge, empathy and accuracy the Agent addressed was comforting. Thanks Joyce and JH.
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April 2023 by Nunya Bizness
The person helping me was extremely friendly and helpful! The only complaint I have is the price! The wonderful lady helping me was able to knock the price down to a more reasonable amount! Thank you!
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April 2023 by James Wawrzyniak
It was great, my tax lady was very sympathetic, she told me to raise my fed up, but I told her I was in bankruptcy. I was just trying to clear it up. I will be using her next year, if she is aroundTHANK YOU JACKSON HEWITT
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April 2023 by Talitha Grant
Was overbilled and after numerous calls to different people I finally got someone on the phone to return my money. Very poor customer service on a regional level.
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May 2022 by Linda Juno
Friendly, outgoing and still very professional...will get my taxes done here from now on.
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April 2022 by Kristi B
Stay away from Jackson Hewitt in Tobbinsdale, MN! They do not communicate status of return, I had to call and speak with a supervisor. I called after a person at the office called and asked me for my SSN, from her personal mobile phone.. I did not give it, and explained that I had completed all the paperwork when dropping off my information. The lady said it wasn't with my stuff, but "could be" in another stack on her desk. Then when going in to sign my return I didn't even get to see it! They told me I had to sign before they printed for me to see the details In addition they have hand written cheat sheet instructions how to do things lying on desks. Shews they don't know how to do things.
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April 2022 by Crystal Berscheid
Miss Mosby was the best, she is efficient and made me feel comfortable. I will be returning to this location from now on. Highly recommend the robbinsdale location.
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April 2022 by Charles Owens
Marjorie LaneyGreat customer service. Very nice and sweet and patient person. Very thankful.
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February 2022 by marquita johnson
Marquita Mosby was very patient and helpful. She did a wonderful job help with my taxes. She really good. Thanks again Marquita!
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February 2022 by Michelle Dean
Ms Majorie was very nice, sweet, respectful and thoroughly with me and my preparation. I will definitely be back and tell all my family and friends to come see her at this location, the business was very clean and they are very professional!
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February 2022 by Brianna James
Ms.mosby was a wonderful help to me crossed all my t's and dotted all my i's will be coming back to see her next year over all wonderful and helpful woman
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February 2022 by Latoya Stewart
I would just like to thank marquita Mosby for all her help...she is a very nice person...God bless her ❤
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May 2021 by Demeika Rosebur
Ms Terra is the sweetest person I have met I would recommend her to everyone it defitnitely been a long time comin for me God is so good yay!!!
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April 2021 by Carole Clemens
I was charged 220 dollars for filing only federal tax. Way too much. Please send refund back to my credit card
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March 2021 by Aviana Perry
Terra is such a great worker she will definitely get you in and out!! She will also make sure you feel really comfortable with her!! I definitely recommend Terra!!
