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January 2024 by Stephanie Moore
They did a great job on my body work and with the awesome detail job made, it felt like driving a new car of the lot. Everyone I dealt with there was friendly and helpful. Highly recommend them.
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January 2024 by Betty VanDerHeyden
My Wrangler’s body repair was finished on time as promised.Upon inspection it was found to be as good as new if not better!The vehicle was detailed, even inside was cleaned! Nothing was overlooked.Staff was friendly and very professional even though it was the end of the work day, there was no pressure for me to leave without checking every spot that was repaired!Great job, great staff, great body shop!Highly recommend!
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January 2024 by Sue Whitcomb
Repair work was done in the time frame that was promised to me. I found the staff to be courteous and friendly and able to assist me and arranging to be picked up by the rental car company. Best of all though, when I picked up my car after the work was done, I could not believe the amazing job they did of detailing it. It was spotless inside and out.
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January 2024 by Ashley Finstuen
Overall love Happy and the service they provide! Friendly on-site staff, got oil change and tires rotated in a timely manner, answered my questions and they made sure I was satisfied. I only gave 4 stars out of 5 because of the phone and online service. People are answering in Chicago and have no idea about my existing oil change package or even if the express lane was open in Rochester. I was given the “main number” and then called “service number” listed on web. I was transferred SEVERAL times and then got an answering machine. I tried to schedule online over 2 weeks ago and emails and no one got back to me, since the phone was so chaotic. Long story short, still great service that I had received from previous company that they purchased, but Happy needs to work on their phone, email and web communications in scheduling in this busy world.
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January 2024 by David Decker
Came into get oil change, tires rotated and winterize as needed.Cole was my service rep and was fantastic!It took a little longer than I thought but they wouldn’t quit until things were just right.Checked radiator for leaks twice using pressure.Very satisfied with results!Cole did everything to make sure I was happy!
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January 2024 by Ryan Heckman
I am new to the area and had some issues with my Cherokee. Took it in and Cole was my service agent. I cannot say enough about his kindness. In a world where many repair shops take you for a ride, Cole did the opposite and genuinely helped me out. Thank you, and Merry Christmas to you Cole.
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December 2023 by Karine Marsac
EXCEPTIONAL service and people who work here! Tim Lewis sold us our car and is still available for questions when they arise. Marshall in service has helped us since the day one as well and treats us like he would his own. He really goes above and beyond! To say this is a team of people who cares seems like such an understatement. Come here and you can bet Rich, Mark, and Marshall will be making sure your car service needs are met, fully and with integrity. Thank you to this team??
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October 2023 by Lisia
I brought my car to Happy (cars)Former Adamson for an oil change and they were so honest to say they’d made an error on my oil change pan, that caused it to crack!This was going to take sometime but in the mean time they gave me 2023 Jeep as a loaner. I was extremely grateful to God and to them for their honesty!This took 3 weeks and said my car had to a right rear toe link was no longer connected to the rear cross member and that my car still was not drive-able.And Eric T the Service Advisor recommended me to have it towed and that Mercedes would pick up the tabs for towing as well as the mentioned above! This is only to remind me of the Real God that does exist and His Love and that He listens to our Prayers to those who believe, only thing left is to receive and continue trusting in HIM, in everything you doEric and Mercedes Benz (Robert B.Thank you for doing all that you do and going above and beyond for helping me with this process, God continue to Bless You all!
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October 2023 by Robert Schoen
I have never been to a dealership where everyone was as nice and polite as all the people I had contact with. Eric the service writer was exceptional. He understood the urgency of my needs. He came thru like a superstar. He followed up exactly as he promised. He is an example that everyone in his position should follow. I am very grateful to Eric. He got me back on the road at a critical time. I will always remember the outstanding service he gave me.
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October 2023 by Bobbie Jeanne Williams
Happy Motors is appropriately named. Think about it. You walk into the service area with a problem. The friendly staff works as a helpful team to create a solution. Then you walk out, happy to have one less problem.My service advisor is Cole. He always goes beyond my expectations to get the job done well. Additionally, he follows up to make sure I have answers for any remaining questions that might have come up after the service was completed. Again thank you Happy Motors for creating Happy Customers.
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October 2023 by Dewayne Gross
The service department was awesome. I'm three hours from home, and the engine light came on. I called, and Dustin told me to bring it over. He came out and diagnosed the code. He then was so nice, and described possibilities to remedy when we got back home.
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September 2023 by M
Worst body shop in town. Had warranty work done on hood. Got it back with discoloration on the hood where the work wasn’t even done. Blamed it on the buffing that was done. It was very noticeable. Had them redo it. Still looks the same. Guy seem to didn’t really care at all.
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August 2023 by R R
I'm impressed with how fast I was able to get into the body shop! Staff I had contact with were professional and pleasant to deal with. When I came back to pick up my vehicle it was super clean and looked better than new! Excellent paint work! I am very meticulous and Happy's is THE ONLY body shop I will allow to touch my RAM truck!!! Thanks to all involved!
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July 2023 by Courtney Davis
I shopped around at a few dealerships in Rochester, but the Adamson staff was the most helpful, knowledgeable, and personable. They were honest, patiently answered all of my questions, and provided me with a good deal on a Hyundai Santa Fe Sport. Kyle was an awesome salesman and Kory is an outstanding repair technician! I highly recommend working with Adamson Motors (especially Kyle and Kory) for all of your vehicle needs.
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July 2023 by Jessica White
Our salesman Tim was very nice, seemed more chatty and into it once he knew we planned to buy the car. The financial guy, however was pushy and kind of rude. He made comments in regards to us and our sale in his cubical I don’t think he thought we’d hear. Also, I’d wanted my specific bank and he pretty much told me that wasn’t an option. The car was brand new and didn’t come with any sort of floor mats, which I find annoying - especially having a bunch of young kids in the car.
