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April 2024 by miss H
Horrible experience. The assistant - Gwen was so nice and helpful. The dentist Dr. Nick Berge was very insensitive and borderline disrespectful. No empathy whatsoever. Definitely not returning, I’d find a different place. The officer manager and hygienist were all very nice. Unfortunately one team member ruins it all.
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March 2024 by Deb Soost
My experience at Rochester was very good, efficient. I was very impressed and felt very comfortable with the care I was given.
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March 2024 by Curney Dingle
They told me what was best for me but also let me decide on my own very clean professional place everyone is loved it can't wait to get back and get fixed up
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March 2024 by bruce zempel
Friendly, helpful, kind, very professional and highly recommended.
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March 2024 by Jill Schroeder
Friendly and upfront. Seem to genuinely care about your teeth and health of your mouth.
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March 2024 by Nardo Wright
Was very anxious going to the dentist as I had not been to one in 40yrs.Half way through my anxiety was gone
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March 2024 by Frank Borchardt
Being a new customer is always an experience at the dentist office. The people who took care of me were outstanding. Kelly, the one who I first saw was knowledgeable and professional. We had a great conversation while taking my x-rays. Bailey explained a treatment plan and everything that goes with it. My dentist gave me an oral exam that, along with the x-rays, pointed out several areas my previous dentist didn't inform me about. Again, I had a professional do the exam. The place is clean, the equipment is modern, wait time was minimal, and the whole time was enjoyable. Not bad for a trip to the dentist eh? I'd recommend.
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March 2024 by Darian Kruegel
When I walked in I told them I had a fear of going to the dentist. They were very accommodating, gentle, and gave me a break when need. I will be going back!
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March 2024 by Brandon Gronwoldt
Dr. Berg was efficient and my crown prep procedure was comfortable and flawless!
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March 2024 by jade bringle
everyone in there was so sweet and understanding to me and my dental situation, couldn’t recommend them more.
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March 2024 by E Fowziyyah Ali
Good respectful service. Easy to make an appointment. Price was affordable. Dentures were repaired in one hour. Thank you.
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March 2024 by Lynn Brugh
Every one was very respectful.
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March 2024 by michael Bishop
Really good experience with the staff! Unfortunately their way of handling insurance and payment options is absurd. I have never heard of a place needing so much money at time of making appt as well as having it paid for before procedure. I have awesome insurance and a HRA to pay all billing. Nope that’s not good enough, they want cash/payment upfront. No wonder why they they can take new patients, no one wants to empty their wallet. Unlike other dentist where you get billed and your insurance takes careOf things along with reasonable out of pocket payments. It’s sad to see a company run so money hungry on people that already struggle in the dental world. I would not recommend Aspen unless you are ready to fork out lots of money out of pocket. Staff is nice which is the only outcome of meeting new people. My business will be going elsewhere.
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March 2024 by Molly Pudwell
Friendly staff from the front desk, hygienists, X-ray technician and dentists. Very gentle too!!
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March 2024 by Sally Schaefer
Took my 88 year old mother who has dementia in for some adjustments to her dentures. The staff was awesome with her! I have had experience with them in the past. Great place and staff.
