Bath & Body Works in Rochester, MN offers excellent customer service, highlighted by friendly and helpful staff. Customers appreciate the assistance they receive when looking for specific scents or using coupons, with employees always ready to help. Even during busy times, lines move quickly, ensuring a pleasant shopping experience. Shoppers enjoy the store's new seasonal scents and often recommend it for the attentive service and support provided by the team. Overall, Bath & Body Works is known for its welcoming atmosphere and knowledgeable employees.