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February 2024 by Sondra B.
Worst experience. Our orders were taken right away, however 35 minutes later still no food and no contact from waitress to refill or let us know what is going on. We got up and informed another waitstaff we were leaving. It was not packed. Absolutely ridiculous. Will not go back to this location. Our BWW locations We usually go to have our food in front of us within 10 minutes sometimes less!!!!!
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February 2024 by MEGKmom Bush
Staff were very polite and friendly. I'm not sure if we hit a bad night, but the response time was quite slow. The food was good. The drink was excellent!
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February 2024 by Michael william Thomas
Ordered a chicken sandwich and 2 spices sandwich 2 sauces to go. I redeemed points for this, the manager who was helping me kept telling me to click the redeem button in the app. I told her after the order was done that you over charged me. She claims, that I'll have to wait 24 hours and the correct points will be there. They weren't. I called and informed a different manager of the situation and i want the correct points charged. So bassically 10,000, when I should have only redeemed 3,600. Left a message to corporate they following week with not even a hello for a response. To top it off the sandwich was cold. I only had a 5 minute drive. They really have gone down hill, the franchise.
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February 2024 by Oscar Acosta
Best chicken in its
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February 2024 by Adam Howell
Avoid at all costs. The staff here do not know what they are doing. My wife called to place an order over the phone. They didn't ask for her name, didn't ask for a phone number, and didn't ask for payment. She called back ten minutes later and spoke with someone else because she was afraid her order wasn't actually taken. This person did essentially the same thing and said the order would be ready in one hour. It's been about one hour and my wife called back only to be told that they don't see an order with her name on it and to call back in another 30 minutes. They have no idea what they are doing at this establishment.
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February 2024 by Sydney Parks
We ordered like 5 hours in advance. It was a large order. We get there at the time it's supposed to be ready, and they say they can't find the order. This is probably the 4th or 5th time this restaurant has screwed up our orders. Unfortunately this is the only place that has wings. Somebody for the love of God open a wing stop already!!
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January 2024 by hillcrest barbers
Pretty meh experience today. Stood around at the front for quite a while before anyone even acknowledged us when we arrived. Understaffed like everyone else I guess. Got charged for a soda even though we just had a water (tap I assume).Other than that, the wings were good as usual and our server, Philip, was very friendly.We did get a free app from an email which offset the extra charge for a soda.App was glitchy as usual and awarded us 0 points for a $75.00 bill.
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January 2024 by Adam Pierce
1/6/24 Server was a grinnig fool who f..ked the order up 6 ways from Sunday. Burger was wrong twice, food came out cold, had meal for 10 minutes before appetizers showed up. Bigger table that came in after us had food before us.The manager was condescending, and he made my wife feel belittled for asking for warm food. Charged us twice for bruger they f..ked up only comped 1 meal.Will remove review if service is better next time.
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January 2024 by Katie Basree
Not a huge fan of BWW went for my son as he loves the food. We had a really good time the food was good I think it was way over priced but the atmosphere, waitress, and trivia were fun. I personally just don't think the food is worth the price.
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January 2024 by kate bowen
Terrible slow service from Sereniti, (who also had a certified trainer shirt on, so whoever let her train pls reconsider)took 20 minutes to get our drinks, wings were ok but couldn’t get our servers attention the whole time we were here. Both of our drinks were disgusting. would never return or recommend anyone to go to this location. I would have much rather supported a local restaurant. Do better bdubs
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January 2024 by Kristine Caballero
We called ahead to have our food ready to-go by 6:30. They had it down for 7:30. The manager could have cared less. The food came our 30 min late wrong. She still could care less.
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December 2023 by goods4U
horrible experience first time i went waited 15 minutes and ended up leaving cause was waiting so long and didn’t even get talked to or great at door. Thought i give a second chance stopped by and waited still not great at door again and waited ended up leaving again cause was waiting so long. Will not be returning to the south one again.
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December 2023 by Kelly Tucke
Food was great. Waitress was awesome.Not a very big parking lot. Bathrooms were not very clean.
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December 2023 by Christopher Morrison
Typical sports bar, but the burgers were messy and yummy, left very full.
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December 2023 by catherine brand
Food was wonderful and our server was phenomenal. Totally enjoyed our visit.