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March 2024 by Bill W
Not the quality I’ve found at most other stores bun was odd shaped and dry and cold in places. I only picked the caramel nut roll because the classic Cinnabon’s looked so bad. Rated the staff low because they were serving it, they knew how long the’ve been sitting out, and they had plenty of time for chitchat amongst them selves while I was there (10-15 min). The “unsavory appearing buns” didn’t register as a priority. They didn’t appear to mind that the rolls looked like they were all small dark funny looking “ Cinna buns” are different than Cinnabon’s
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September 2023 by Chris Schronick
The people that work there are alsome they really friendly
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August 2023 by Lisa Blickem
Just a shout out to Greta always a pleasure to see her smiling face. She is always providing great customer service .
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May 2023 by Kellen Fallon
Great, center of the roll is my favorite (in my opinion).
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May 2023 by Tom
The people there are pretty cool, and customer service is good.
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February 2023 by Bethany C
The staff alone gives it five stars, but the food great too! The employees were hard at work the entire time from when we ordered to finished eating, yet in good moods and brought a smile to my child and myself! Definitely an uplifting experience to our day. Thank you!!
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December 2022 by Google user
Friendly staff and fresh rolls! I was nervous to stop by given the subpar reviews, but I’m so glad I did. The experience was nothing like the reviews! The cashier (manager?) was so friendly and the small team of staff had plenty of fresh rolls ready! Classic, delicious, quality Cinnabons. ?
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October 2022 by Greg Francomb
The lady at the counter was fantastic! The cinnamon chocolate chip cookie was outstanding, not to mention the cinnamon rolls! I wish west Michigan would have a Cinnabon like this one!!!
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October 2022 by Austin Dorenkamp
Friendly staff and fresh rolls! I was nervous to stop by given the subpar reviews, but I’m so glad I did. The experience was nothing like the reviews! The cashier (manager?) was so friendly and the small team of staff had plenty of fresh rolls ready! Classic, delicious, quality Cinnabons. ?
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September 2022 by Richard Nelson
The was almost nothing made amd what they did have was old, and a 15 minute wait for anything you ordered.
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May 2022 by Rita Seha
Would not tell me the price,,, and when I got home I could even cut them with a knife after I heated for 20 seconds,,, NOT NOT A GOOD BUSINESS,, at all
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March 2022 by Bruce Berg
We stopped at the Marriott subway level Cinnabon around noon today 3/7. Just ordered 2 coffees and a pepperoni. Had we observed the employees there is no way we would have ordered. None of the 3 employees were wearing masks. Didn’t see any tongs, just unloved hands grabbing the food. This is in the Mayo Clinic subway system and although I realize they have no control over these businesses, they should be aware that masks are required in the area.A very disgusting visit. There is no excuse!
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March 2022 by Tara S.
Never going to this location again! I asked for a 15 pack of minis and the "manager" acted put out that I was taking them. He suggested that I "come back" later. I had to go to this location twice as they were not open 30 minutes after their website stated. He also suggested that I "call ahead." I had actually called this location and nobody answered the phone. Beyond rude and will not go back to this location. I have colleagues who have also had similar interactions here.
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January 2022 by Matthew
Witnessed employees yelling at several customers for various reasons. Employees flat-out refusing to serve customers based on personal beliefs (employee doesn’t think a cup of water is as sanitary as a bottle, so will only sell bottles of water). Shouted at separate customer because they “haven’t had time to make” the item he asked for (once). An unbelievably poor experience. Occurred 12/6 around 10:30-11 am.
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January 2022 by John Stapleton
Not quite burnt, very dry.
