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January 2024 by KeyBlade250 Streams
To any and all reading this. Please give the store another chance. The hours posted are correct 100% of the time. The manager, Chad, has really turned this place around! We have been hard at work fixing things and making sure that everything is priced properly, organized, and well stocked. In just the 2 months I've been with the store, I can assure you that we are working hard to make sure the customers have a pleasant experience. My co-workers are very friendly and helpful. So, please, all the reviews from 1 year ago are very much not the case for us now. So please, stop on in!!If we don't have what you are looking for, you can always leave your name, number, and order, and we will call you as soon as it arrives. Help us help you by shopping here!
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July 2023 by courtney drescher
This place is not a reliable business
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February 2023 by amber larson
It really is disappointing when you drive over an hour for supplies and the doors are always locked saying closed. If I owned this store I would be furious with how poorly it is ran. Somebody was inside working. And these are working business hours. 10:40 am on 1/9/2023
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February 2023 by Josh House
Update your hours or better yet just close down because your never open when your hours say you should be open.
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November 2022 by Darla Dohrn
I can't even give you 1 star but there is no other choice! I have tried 3 times this past month to purchase items from your Rochester, Mn store. The door was locked & 2 times nobody was there even though I was there during open hours. The other time a foreign middle aged woman who could barely speak told me through the glass to come back as she was busy doing something. This is completely unacceptable! Salons need supplies & yet this place is not accountable to be open! This place sucks as well as the corporate owners!
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October 2022 by Deb Yulga
Better get you act together CosmoProf in Rochester Minnesota! Been there 2 times in the last month and doors locked, no note. Neighboring businesses say they are seldom open the last month plus. Several others trying to get in while I was there…so much lost business!?☹️
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September 2022 by Bobbi Jo
9:30 a.m says opens at 8am all lights are on nobody answers phone door is locked. This used to be the better of the few places to go. What has happened? Off to bigger and better!
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August 2022 by Tina Morse
Very rude people
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August 2022 by Audrey Timm
Soo unprofessional. Their hours aren’t updated online. So when you drive 30 minutes to your closest salon store and they’re closed because they changed their hours but didn’t update it online what a waste of time that was and now won’t have the product I need for the week because I have clients and won’t be able to come back into town for their very minimal hours when they are now closed Saturday and Sunday and are only open hours that we work.
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August 2022 by Terri Drew
So what is happening to your stores in Rochester? My grandaughter and I have been trying to buy at your 2 locations and you are never open. With the price of gas and we drive an hour to Rochester for products and you are not there even though your hours are posted on your door. Very upsetting! Need an explanation!
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August 2022 by Brenda-David Christianson
Awesome worker. Very helpful!
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July 2022 by Bobbi Jo Bemmert
9:30 a.m says opens at 8am all lights are on nobody answers phone door is locked. This used to be the better of the few places to go. What has happened? Off to bigger and better!
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June 2022 by Mike Zaleuke
This store is getting back to being cosmoprof. It’s also huge so there there are a lot of different lines with a massive selection.
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June 2022 by Eileen K Preston
I love CosmoProf. There are awesome specials and they get new product in every week!
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December 2021 by Taylor Westergaard
The store is never open in time.
