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March 2024 by David Erickson
A little spendy. But very good
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December 2023 by Katherine Marquez
Placed an order online in November for my daughter in law and everything was seamless. Returning customers watch out. I was charged no delivery fee for delivery to Albuquerque in November. Now in December customer service told me there is a standard delivery fee of $26 regardless because there is NO store location in Albuquerque. I was told I had never placed an order with Edible Arrangements before even though I was staring at the original receipt and the automated service could verify my last order as delivered. I was also told there is no store location in Albuquerque but when I called again to ask more clarifying questions, there is magically a location there now. Sandra in your Albuquerque location sealed the deal on me never returning as a customer. I was even chastised for calling the delivery fee a shipping fee when the representative knew what I was referring to. She had more interest in correcting my wording than solving my problem. Terrible customer service and acted like my business was of zero value to them. She was incredibly rude, unhelpful and unprofessional. Send a cake is my recommendation.
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September 2023 by New Hope Realty Group
Couldn't be more pleased with the service! I called from out of state for a same day edible delivery to Byron. The recipient loved the Berry Tasty Cheesecake & Cookie Platter. I got notice when the delivery went out & a picture when it arrived.
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May 2023 by Daniel Johnson
Very unfriendly staff. It is a small parking lot. I had to wait to pull out. I saw a person sitting in her driver's seat, so I stayed back rather than truly blocking her in. This was not good enough. She got out of her suv to complain that she was trying to get out and I was blocking her in. It was not that she said but she came stomping over with attitude to inform me. Not a good look, especially when you have your work shirt on.I have purchases multi times in the past when i am in town. I like to reward good service. If this is the service they provide I will go elsewhere in the future.
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August 2022 by Sheri Trail
My daughter is a patient at Mayo. I had an order picked up for the ICU staff. With only one hour notice, they prepared the order and delivered it curbside. I am told the location is extremely convenient to Mayo and the quality of the fruit and chocolate dip top notch. A nice alternative to donuts or pastries!
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June 2022 by Ronald Harper
I did curbside pickup and it couldn't have been easier..
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May 2022 by Eileen Dooley
Krissy was so upbeat and helpful. I called from Canada to ask if my sister's bouquet of fruit could be delivered before 11 a.m. It was delivered by 10:30! BTW, my sister loved all the fruit.
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November 2021 by R
Product was very high quality and nicely displayed. I was hoping to get a same day delivery and they came through. Delivery on time. Well done Rochester Mn Edible Arrangements!
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October 2021 by R L.
Provided a very nice product on short notice. This location did a great job. I would order with confidence from this location.
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May 2021 by Brenda Janvrin
Need a Sweet 16 gift for my daughter with lots of allergies. They were extremely helpful in deciding what to order. She loved it!
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August 2020 by Elizabeth Ripton
Chrissy was fabulous to work with. Highest ratings to her customer service and excellent advice on what to purchase. Fabulous work and I appreciated her support today! Thank you.
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April 2020 by Paulette Johnson
very cute tasty items; however we did not get what we ordered, so somewhat disappointed. sorry.
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April 2020 by Al ZImprovements
Fantastic service and a great product. Bought two treats for our staff and they loved it. Highly Recommended!
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February 2020 by Johnson/Sandstrom Calendar
Way to spendy
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February 2020 by Cassie H.
I have ordered a number of edible arrangements over the years but NONE have delivered with such a high level of customer service and quality! I put the order in late in the day and received an email confirmation of delivery....wait for it...a whopping 42 minutes later!!!! Who do you know that puts in the same level of effort when it's near time to go home as they do earlier in the day???? That's right...almost no one! Major kudos to this location and especially Krissy, Scott and Kathy!!!! From someone in Virginia that wanted to brighten up someone going through chemo's day in Minnesota - thank you!!!
