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January 2024 by Denise Levy
Staff were helpful and friendly. They didn't have the shoes my son was looking for in his size.
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October 2023 by Rodo Procopio
Recommended
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September 2023 by Willie Perry
Very nice place with helpful people with great experience and attitudes, helped me tremendously thanks guys
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July 2023 by Christine Hamblin (Chrissy)
Always a go to for shoes always have a deal going on.
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December 2022 by Mike Klinger
Friendly staff. Great idea for a gift card if your stuck on a gift for a female! Lol
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October 2022 by Andrea Kelley
Customer service is great, selection was pretty good. I had a few things I would have liked to have tried on missing in my size that were in others. Overall a good experience with good deals.
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October 2022 by Tamilselvan Ravi
Staffs were really considerate and helped me in choosing the right pair of wide shoes for specific needs for my friend, special thanks to Alex for assuring me that I can come back to change if they are not the right one (I didn't have to come back). Highly recommend it.
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October 2022 by annie wilcher
It was awesome the staff was very helpful and me and my son were in and out
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August 2022 by Melissa Holmberg
Went great, had to order 2 pairs. That was fine. The kids get what they want...
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August 2022 by N T
As a rewards “member” I received coupons in the mail. One of which was a “Buy 1 get 1 half off” coupon. I took my daughter and we each picked out a pair. At the register I was told I couldn’t use the B1G1 1/2 Off coupon on Nike’s. No where on the coupon does it state that. The cashier offered to take $20 off instead. (The B1G1 would have taken off $28)Then he asked me what other coupons I had and told me to give him the “$10 Off $50 or more purchase” coupon. He deleted the $20 off and tried taking $10 off instead. But…that coupon didn’t go into effect for 2 more days so he couldn’t. Then he reapplied the $20 off again. So out of all 4 coupons I received I was not able to use any of them. Then he was going to try only giving me $10 off instead of the $20 he already said he would. I paid $36 for the 2nd pair which I expected to only pay $23 for with the coupon. So their misleading marketing tactics got me for an extra $13 even after he took off an extra $20. This is false advertising and designed to mislead consumers into spending more money at their stores. I will be filing complaints with the MN Attorney Generals Office as well as the BBB. I will cancel my pointless “member” status and shop somewhere I can get a clear sale price listed.
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April 2022 by Heather Bridges
The manager is awesome, helpful, and remembers us, his customers. I hope he can train his employees to be more like him. I do not like going in there if the manager isn't there.
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February 2022 by Pun Mom
I almost always find what I need here at a way more reasonable price than DSW. Sigh uo for points and random mail coupons.
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December 2021 by Rachel Lyndsey
Walked in during a relatively busy time, though all staff was concentrated in one area and didn't even say Hi. They seemed more interested in talking to each other, I proceed to look around for a few minutes before my parents walk in. They are immediately hounded by two different staff asking how they were and what they were looking for. My parents were even intending to buy anything, just to see what work shoes the store had.I had every intention of buying a pair of shoes, when I walked to the counter I spent 5 minutes waiting for someone to acknowledge me. When no one did, I put the box down on the counter and started to walk out when finally someone said "can I help you find something?" I didn't speak and just left. Worst customer services, need some job coaching from management. Made it to DSW and bought the exact same shoes from them as they greeted and helped me look and even offered to go look in the back.
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December 2021 by Jaxson Phoenix SR
The team member that help me went above and beyond helping me find a pair of Nike black shoes size 13 4E while also help 6 other people who were in the store. There isn't a lot of places in Rochester, Mn that has my shoe size on hand.
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August 2021 by Becky A
Actually went with my son who purchased a couple pairs of shoes he wanted and was very happy to find them.
