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January 2024 by Barry Hughes
A very well staffed,reliable credit union that exceeds your banking expectations in service and safety.
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August 2023 by Aimee Olson
It was very easy to set up a checking and savings account online. I worked with Sami and she was super helpful and had great patience having to fix some of my mistakes.My experience with Braedon at the Byron branch was just as great, he took the extra time to make sure my card would work correctly when I went to use it and took the time to give me the step by step for some questions I had.
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March 2023 by Samantha Rathbun
You need to have a larger device to view online page. The online website is the only place you can print off statements... If you call the bank they will charge you $5 a statement to have it emailed to you. (Not mailed, but emailed.)
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March 2023 by Viel Cuevas
Excellent customer service and great financial management support experience!
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December 2022 by Jeffrey Daniels
Worked with Sydney recently and had a really awesome experience. Really felt like she took the extra time out of her day to do exactly what I wanted the way I wanted it done. I really appreciate that a lot. Thank you First Alliance and thank you Sydney.
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December 2022 by Jake Romano
So I’m not sure how , or why , but first alliance was able to delete my last review . Be careful dealing with this bank , specifically this location . They will tell you what you’d like to hear , not the reality of your situation . Also , they will shut off your account , without speaking to you directly. If I can save one person from getting an account here , I will feel appeased.
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November 2022 by Dante Roman
Good bank, Sydney helped me to solve every question about my bank account and how to get and improve my credit score!
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October 2022 by Brianna Harmening
First Alliance was great to work with. They completed everything timely and made it easy to do my part. Thanks so much
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July 2022 by Abbi Anderson
Daniel is great to work with! Quick, efficient, and very helpful. I will continue to go back to him and First Alliance for my lending and banking needs!
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May 2022 by Debby Knight Frank
First Alliance Credit Union is the BEST! Got my car loan through Hayley Howard. Fast easy.. couldn't ask for better service.
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January 2022 by Cole Russell
They take their sweet time, and unacceptable time. They used to be okay before they hid behind a wall.
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November 2021 by Lynn Young
Hayley did an awesome job! Very quick turnaround and professional to work with!
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November 2021 by Brian Schad
Truly great people to work with.
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October 2021 by Jennings R. Brommerich
Great bank, great people, even when a person screws up they are understanding an as helpful as can be. Best bank in the Rochester Area.
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September 2021 by Rosalia A.
Horrible customer service the last few years. Poor website and app and constant issues with mistakes from tellers on putting money in wrong person's account.
