Handi Van of Rochester is a locally owned non-emergency medical transportation company providing special needs ambulatory and wheelchair services since 2004. It offers premium and affordable transportation for people with disabilities, seniors, and those with medical conditions. Reviews consistently describe it as the best transportation company with awesome, kind, and professional drivers. Drivers are noted for being safe, courteous, and knowledgeable, making rides enjoyable. They are praised for excellent communication, including calling if running behind, and for being caring and attentive to passenger safety. The service is highlighted as very reliable and dedicated. Customers appreciate that it is easy to schedule and value the ability to set a return ride time to minimize waiting. The company is highly recommended for its polite service and great experience.