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February 2023 by Shawn Marg
Experience was as unprofessional as a bank can get. Not only was I transferred bankers in terms of acquiring a business loan, but the amount of disrespect that was given to my team and myself was unreal. I had to get an appraisal done on the equipment apart of the business I was purchasing which is standard and a very necessary part of the process. The first appraisal was ruled invalid and a second one had to be done. Marty Mixell (banker at the time) then had an appraisal done through a company that was up to his standards. The appraisal took 7-10 days to complete and I had sent out an email around day 10 to see what the appraisal status looked like. He had then proceeded to tell me he received the appraisal a few days prior and refused to send me the results. All that was mentioned was that the appraisal was significantly less than the first. The second appraisal contained multiple pieces of equipment that were not added to the first which added up to be thousands of dollars more. The loan was denied for "not completing assignments on my end on a timely basis." Every piece of information I had to complete was done for and sent to the banker with receipts to confirm. My financial advisor and myself were treated with disrespect right out of the gate which set the tone for this process. An email was sent, asking for the presidents contact information to dive deeper into the sketchy and unprofessional actions that were taken and no response was returned. Save yourself a headache and take your business elsewhere.
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March 2022 by Wayne Blaylock
Great Service
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April 2021 by Curtis Behnken
I change my account over many of times and checked on them Exedra and they still changed over my savings to my checking Exedra and now they're closing my bank account for no reason this is a very bad place to go I would not go here if you're not going to do good business and try to work with people
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June 2020 by N T
Alex? Not sure if that is his name. But the Asian guy. He is very rude. Rolls his eyes and huffs and acts like you are bothering him. This happens every time I deal with him. Everyone else there is great though!
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June 2020 by Sandy Haddick
We were looking for a bank with a hometown feel and we found it with Home Federal Savings Bank! They are friendly and have some great tools (card valet!). We are so glad we switched from a large national chain to Home Federal. I highly recommend them!
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April 2020 by Vanessa Williams
I love Home Federal Bank!! Been with them since moving here. They've always treated me with respect and concern. Also helps me with skills I can apply to my financial concerns! I am a senior citizen, but with the patience they extend to my concerns are amazing. Wish there were more stars I could give them!!!!
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November 2018 by Crystal Barnes
I am very disappointed in this bank. I will be closing my account and going somewhere that is a normal bank!! They close at 5:30pm so they make it impossible to cash your check. Then they open at 8:30am which in my opinion is to late. Saturday they are open but if you deposit your check you wont have access to it until Monday! They have NO update ATM for there customers where you can deposit checks or screen shot and upload it to your account. They really need to step up there game! Then when can make it ... It takes 1 business day to process if you don't have matching funds. They wont give you any money back from your check if even it shows in my account that the same checks have been getting processed with no problems. I have been a loyal customers for years! Your bank sucks, and I am not referring anyone to your crappy small bank.
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February 2017 by Jerry Fossum
Very friendly with a small town feel while offering everything I have come to expect from the big banks. Thanks for the great service!!
