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May 2021 by Zachary G.
I Like the clothes and products but service is slow, ppl seem unmotivated to work there, fitting room are neglected. The whole placed could be vacuumed...
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October 2020 by Kathryn Hacker
I love Penney's. I have worked for them while going to college in Wisconsin. That being said today I left the store in a panic. I am starting one of Mayo's programs and they ask you to dress in business casual. So, I checked out some stores and ended up at Penney's. I choose two different pairs of dress pants to try on, I looked around for the fitting room and the one closes was closed. I looked around for an associate and found two. I asked where I could try on the pants and
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January 2020 by Mary T.
I dropped by JC Penney to do a pitstop! I had been driving around Rochester for a couple of hours and needed to take a break. I dropped by Apache Mall and parked next to this JC Penney. The women's washroom is clean. I have no complaints. I had a Wild game to catch in St. Paul, so I didn't spend a lot of time here. I did like seeing all the sports apparel. All major Minnesota teams, including the Gophers, are represented here. There was a sale going on where you buy one item and get the second for 50% off. I rarely shopped at JC Penney when I lived here. However, in recent years, I have grown to love it. It has a Sephora section, which has been handy when I needed a replacement brush for my Clarisonic Mia facial device. The store is brighter and cheerful compared to what it used to be. It was nice to check it out again after many years. (6)
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September 2019 by Helena-Marie Raptes
I do recommend JCPenney but what I don’t like is hearing negative comments about my interaction with a sales lady after I walk away. I went to customer service to ask a question about my new platinum card I got in the mail. I was wondering if I would still get platinum benefits is if used the old card because I didn’t have it on me at the time. After the lady answered the question I walked away and she said, “sorry you had to wait for that.” That was completely rude and uncalled for. Anyway I love JCPenney I just thought that comment was not right so I wanted to voice my opinion.
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November 2018 by Carol M.
Black friday deals are awesome! Got myself a new pair of boots for just $20 and pretty much got most of my shopping done. Got some super deals on bath towels that I needed so badly. Nike stuff was all on sale too, I got a hoodie for just $29.