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November 2023 by Winston P.
The management here has no integrity. Pre-covid, lured me in to buy 5 slow moving watches with the promise to be prioritized for fast moving ones. Since then, just ghosted by them. Called the shop and all they can say is basically that's not how it works. Now they are basically asking me to buy jewelry from them. Disappointing, but somehow not surprised by their snake oil method.
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October 2023 by Ryan Gurley
Hahaha lost Rolex dealer status , what you get for being rude and condescending and trying to make buyers bundle other jewelry.I’m good about talking to you, I complained to Rolex directly , so glad they are taking away AD status from smaller jewelers now because they seem to be the ones who engage in this practice
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October 2023 by Gil Paz
I had the opportunity to work with Melisa on a custom design piece of jewelry for someone very special in my life. The entire process was very simple. They helped me with their professional opinions/expertise. They took the time to educate me on diamonds, the correct jargon used, and a feminine touch on the design I was wanting to acheive. Melisa and her team have been very welcoming to someone who is new to jewelry and have definitely gained a long term customer and friend. Thank you all for the great experience!
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October 2023 by Waiting for Fall
Brody was fantastic to work with on my wedding ring upgrade. He made the process fun and helped me find the ring of my dreams. Highly recommend Brody and the whole Lasker team! -Amanda
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September 2023 by Nick Mott
I came in looking for wedding gifts for my brother and his fiance. Leela was really great helping me pick out the perfect bracelets and they absolutely loved them. If you want to shop without being rushed or pressured into a purchase this is the place.
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September 2023 by catherine principe
Excellent service by a young gentleman who helped me immediately when I entered the store. He was very knowledgeable about the jewelry not only in his store but also what I had on. I purchased a John Hardy piece of his selection. A very impressive sales experience.
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September 2023 by Samantha Jacobson
Love Laskers! I’ve been going to them for over 10 years now. I recently needed a diamond replaced and Brandon was very helpful and easy to work with. Highly recommend!
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September 2023 by Garth Bennett
I had the pleasure of meeting Brodie at the Rochester store. He was awesome! Very informative and professional! I would do business with him again in a heartbeat! Thank you Brodie!
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August 2023 by Zach Pagel
My fiancé and I worked with Melisa to purchase timepieces for our upcoming wedding and could not have asked for a better experience. Her warm demeanor and deep knowledge of the Rolex brand made us feel at ease throughout the entire process and, to our delight, she was able to secure the exact configurations we were both looking for - both of which have significant waiting lists in most larger cities. We look forward to working with Melisa and Lasker’s again in the future and recommend them wholeheartedly to anyone looking for a local jeweler where the customer experience is prioritized at all times. Thanks again!!
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August 2023 by Aneel Younis
Melisa is exceptionally great and awesome person. She always provides us excellent customer service and advice wisely. Melisa is knowledgeable and most experienced jeweler at Lasker’s. We love her.
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July 2023 by Stephanie T
After visiting Mayo the last couple years we decided to stop in Laskers, and happy we did! Melissa and another associate met with us to discuss my 50th birthday wish piece; they came through and I absolutely love my timepiece that is very cherished! Cannot thank Mellissa enough. Look forward to shopping with them again in October. Highly recommended as their professionalism, friendliness and customer service is outstanding!
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June 2023 by Sheri Batesole
Ben is thee best salesman ever! Great knowledge of product and very helpful! Beautiful smile and very friendly. Pink Tourmaline and diamonds. Gorgeous ring. Picture doesn't do it justice!
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June 2023 by Katy Domaille
Fantastic experience. They had just what I was looking to purchase and were super helpful in offering suggestions to repair my rings. Highly recommend if you are working with both older and newer pieces. Customer service was the best in town.
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June 2023 by Christy Marier
Always passed by this Jewelry store and window shopped. I never went in due to feeling it would be way out of my price range. I was incorrect! Finally entered and found the most beautiful diamond necklace that was very stunning and within my budget.
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May 2023 by Cindy Rosenbloom
After 40 years my wedding rings became too tight? Stacy helped me reset my diamond and I added some colors with the birth stones of kids and grand kids. So easy and so fun. Thanks Laskers and Stacy!
