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March 2024 by Mohamed Sheik Nur
Never rent a pickup truck from here. They are false advertising the price. I rented a pickup and used 10 minutes and 3 miles and I was charged 79% more of what their advertisement says and I was not told ahead of time and the customer service was "I don't know what to tell you" is that a joke?
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February 2024 by Dustin Garrison (CHIMPonXRPL)
Each department has friendly associates that are easy to find all day. Also in my experience the associates very knowledgeable.
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January 2024 by Mr Rebel ss
Always well-stocked, good prices, and usually employees are helpful and knowledgeable where items are. Returns are never a problem. Just not a fan of their rebate system, and I haven't always received it back in the mail. I'd rather have actual cash discount, becuz saving money by spending more another time doesn't make a lot of sense to me. That's why I gave them 4 stars instead of 5.
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October 2023 by Alex L
Cheri whether she is working at customer service, or as a cashier will give you the best menards experience possible. The way she treats, informs, and directs people should be rewarded. She is the most competent helpful person I have ever seen work. Countless times through my whole home renovation process I have seen and interacted with her. Never seen her in anything but a good mood. She needs a pay increase and should be leading others in her example of customer care! Menards has a gem and her name is Cheri thank you for the wonderful experiences shopping at menards!
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June 2023 by Lisa Marie
Very slim pickin’s in lawn and garden. For the first time ever, I couldn’t find an employee so I could a two second question. But it’s menards, they had a lot of other stuff, so it wasn’t terrible.
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June 2023 by Bruce Domaille
Menard is always good for having what I need and with a quick in and out, ill definitely be back!
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May 2023 by Melissa Boyer
Horrible experience trying to get some carpet. I was such an inconvenience to ask for some carpet to be cut for me. Did not accurately measure it before cutting it and had to have it cut a 2nd time. The pieces I asked to be cut were very simple. Will definitely go somewhere else the next time I need carpet.
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March 2023 by Angela Sprick
Went to the store to look at windows. My husband and I were approached by two different sales people at two different times to see if we needed any assistance. Both had smiles, and were very kind. Then we were on our way to the bathroom area to look at vanities and a sales person asked if we needed help locating anything and we said we knew where we were going. And he smiled and we smiled. Once we got to that department another sales person looked at me and smiled, and I asked her questions about vanities. Also very helpful. On my way home I realized I had left my phone in the bathroom at Menards. I called and talked to the manager. Her name is Bambi. She said please hold while I go look for your phone and then she came back and said she had it and she kindly said she would put it in the office so it would be locked up until I arrived. I live near Red Wing, but could not imagine being without my phone for long, so I drove back to retrieve it immediately. When I got there, I asked an associate for Bambi and they directed me and then once I got there, another employee looked at me and I asked for Bambi and he went to get her. She was helping someone else, and kindly asked him to retrieve my phone which he did, and gave it to me with a huge smile and told me to have a nice evening. I have no idea what’s going on at the store. But I like it. Where did you find so many kind sales associates? You’ve got a good thing going on. Thank you!!!!!!! Keep up the good work and please share this with everybody.
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March 2023 by Torey Kaufman
Went to Menards in Roch as they had quantity of flooring needed versus Mason City. Wow Trevor loaded on cart, took to check out and to car for me! What fabulous customer service.
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January 2023 by Alex Mayer
I love Menards. I try to make it out here at least once a month just to check prices so I can advise clients as to the relative costs of any appliances, flooring, washers, dryers, doors, and windows. The staff are always friendly and helpful when we walk in. It helps me stay current on the costs of home improvement projects, take care of personal home care, and it’s just outside the north side of town.
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December 2022 by Derek M
Doesn’t really get much better then this store. They are always better priced then competitors, almost always have everything in stock, I love Menards, it’s a man dream store, my wife wouldn’t agree but if I need some alone time Menards is my place!! I spend way too much money here ?
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December 2022 by Quillan Hovey
I will be sure not to shop at North Menards lumber yard due to their aggressive gate security who seem to be on a power trip and are very rude to the customers who spend thousands of dollars. Gate security only yard hand help is nice and polite.
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November 2022 by Stabsnipers
The people in this comment section bewilder me. They actually think Menards hires plumbing/electrical/hardware experts at their stores. When you walk into Walmart you don't feel inclined to ask what the best calk is for your project because you know the Walmart employee doesn't know anything. It's no different at Menards. Learn to be a self-sufficient shopper instead of relying on the employees to do your research for you.
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November 2022 by Joshua Robertson
Very kind employees, and great selection of supplies.They even helped me get a set of scaffolding that they were out of by sending me to another menards nearby.
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November 2022 by Gary Dornbush
Truck Drivers: From Hwy 52, Exit onto 65th St SW and head West. Turn right onto Prairie Vista Dr, go past the 1st stop sign and turn right. Docks are next to the guard shack on the outside of the building, not in the yard
