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February 2024 by Paul Charbonneau
We were going to stay here but when we went to pay we found out that although it was supposed to be "pet friendly", there was a $25 "deposit" for pets. I asked about the returned on the deposit and was informed that there is no refund. That is NOT a 'deposit' that is a fee. The area that the hotel is in is kind of sketchy as well. We decided to stay at the AmericInn instead. Good choice. Better, safer, location. Great breakfast. Hot tub, pool, awesome breakfast, and was actually cheaper as they don't charge extra for a dog.
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December 2023 by Mj Overocker
Very clean, good
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December 2023 by Mary Jo Overocker
The only bad thing is they didn't have any plug ins in the room except for the refrigerator and microwave, the room was clean and the rate was good, will stay there again if I'm ever in Rochester again.
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August 2023 by Whitney Weinkein
Don’t do it. Booked because it was pet friendly, but left and found another hotel. It was so sketchy we felt so unsafe! There were a lot of weird people hanging around and homeless sleeping on the sidewalks. My husband was thinking he’d have to sleep in the car so no one would try to break in. We said forget it and the money we payed snd went back to a better area of town.Safety: Not safe for kids, couples or families!
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June 2023 by Stacy Andersen Yurek
I have read alot of negative and some gross things that people have written about their stay at Motel 6 But in all fairness these are comments made anywhere from 1 to 5 years ago and even one from 3 months ago from what I saw they are and have remodeled rooms and are fixing the stairs and walkways outside the buildings. I felt completely safe walking to my room there were no shady people anywhere. I felt safe in the room we got and I'm kicking myself for not taking photos when we first stepped in it looked clean and smelled nice, I liked the colors and flooring it all looked pretty nice and the price to stay was awesome in comparison to any hotel or motel in the area which was way too expensive. Was it 100% perfect no, of course not, the floor as we found out was a little dirty maybe someone was busy, or stressed and forgot to mop the floor that's all it was not a big deal I didn't plan on eating off the floor cause I can't even do that at my house either...so what... not a big deal. I enjoyed my stay the wifi connection was better than my data connection, which can be glitchey motel 6 even in the third building was strongvand steady. The room was great, and the staff was friendly.I'd stay there again. We were grateful cause we were in the area and it was late at night and we were too tired to drive the over 2 hours home.Safety: I did honestly see one set of stairs seemed not real good they looked like they were very much in need of repair as they were rusty where they are connected to the building But I saw people working on repairing that set of stairs and walkways of the building and sure was it scary walking on them maybe for a minute but as bad as the one set looked I knew they weren't bad enough to collapse that night probably not for months but thank goodness they were fixing them.Noteworthy details: The shower in our room was actually pretty cool looking I've never seen a shower set up like that it was a pretty big corner shower that has the shower head not to the side or back of the shower but in front facing to the back of the shower it looks like one big piece from floor to ceiling and the shower head was sitting high enough for tall people but not too high for short people. it is angled down so I imagine there wouldn't be any issue and also wouldn't have the issue of water getting on the floor when showering, its a brilliant design.
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May 2023 by Meredith Elsing
We booked a room because it was cheap. In short-the first room we got smelt so strongly of cigarettes we requested a new room. The staff were great and gave us a new room.Second room didn’t have a lock. There was also old pizza crust and a dirty cup on the window sill.
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May 2023 by Emily Jensrud
The only good thing about this experience was the staff at the desk on the night of 5.12.2023. This room was cheap so we didn't expect a lot. But we did expect basic cleanliness and security. The first room stunk and the air vent was covered in dust, so even if we wanted to try to get fresh air in the room, we wouldn't have been able too. We requested another room and that room also smelt bad, had moldy food in the garbage, a dirty plastic cup on the window and no lock on the door. We did not end up staying the night as were did not feel safe without a lock on our door. The staff took my name and number and told me the manager would be in contact with me the next day. It has been 7 days and I am now having an incredibly hard time getting ahold of management. I have called multiple times and left messages with the staff behind the desk but I am yet to speak with the only manager who can approve refunds. 1/5 stars, and the one star is for the staff behind the desk the night of, I wouldn't recommend this Motel 6 to anyone.
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May 2023 by Nancy Branch
Pets stay for free. So it was a win for us. No frills, but we weren't expecting much. For the price I would stay again.
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February 2023 by Kelsey Hyatt
The room smelt like pot and pinesol. There were brown stains and splatters on the walls, the bathroom door was broken and it wouldn't shut-it was obviously kicked in. There was hair and dirt all over the floors, the tv remote wouldn't work. When we walked up to the room we witnessed a drug deal. We grabbed our stuff and left. Terrible. Never again. Went to a different hotel and told them about our experience and they felt bad and gave us a discount.
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December 2022 by Holly Mathes
I stayed here on October 31st. I will never stay here again. The front desk clerk was great. No complaints there. My issue is housekeeping must be blind. Literally. The floor was dirty, to the point you need to either wear shoes or destroy your socks. I didn't want to use the temperature control unit in the room because the fins were filthy. The exhaust fan in the bathroom was caked in dirt. The sink surround caulk had holes in it. The shower floor was cracked. This was supposed to be the first of two separate stays. I literally canceled my next reservation while in the room. I understand this is a cheaper, no frills motel, which is all I needed, but the room should be clean. I will post pictures if I am able to.
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December 2022 by Britanie Buerke
THEY HAVE ROACHES, DO NOT STAY HERE !!I checked in and left within the first two hours. The smell and cleanliness alone should have made me leave but I figured I would try to tough it out. Then I saw a roach crawling over my work computer and I packed up quickly and left. Their system had been down since I got there, and they told me to go get cash so I could check in. When I got cash, they still made me wait another 30 mins before I could check in, @ 830PM!! Once I tried to leave they would not give me my money back since their system was still down and told us to come back the next day, their system was still down. I called them multiple times for the next week and when I finally spoke to someone they told me they had me on camera staying there, which is impossible because I was at the Mayo all the next day and was already checked into another hotel. They told me I was "trying to steal from them". Worst experience at a motel I have ever had. RUDE, DIRTY, DISRESPECTFUL. Do yourself a favor and stay anywhere else. despicable.
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December 2022 by Beto Garcia
I've stayed at over a dozen Motel6 motels over the last three years and five of them in the last week. This is BY FAR the worst. The heater fan was broken, making incredible noise, it spit debris all over the room. There were uncleaned liquid spills that were dried cakes on the bed stand, bed frame and floor. The remote didn't work, the DirectTV was frozen and not working.
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December 2022 by Jake Smith
Worst place I have ever tried to stay at ! Left within the first hour after check-in and they would not refund me for my 2 nights. I would rather sleep in a car than this place. They have BUGS in their room, DIRTY EVERYTHING, and the worst staff.
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October 2022 by Jimmie Lunsford
I've stayed in multiple brands of hotels including expensive international brands and I appreciate what they all have to offer. For this trip, I wasn't sure how long my dog and I would be staying in the area, possibly months, so I specifically sought accommodations that I was familiar with and that were as inexpensive as possible, comparatively. The five star rating I'm giving this hotel isn't because it's a five star hotel with all of the accoutrements and amenities attendant to the price of that type of hotel. My five star rating is because this hotel had everything I prioritized, including budget, small but important amenities like a small refrigerator and microwave, a neighborhood where I can take my dog on extended walks, proximity to the purpose of my trip (family) and other things I value (Planet Fitness gym, Trader Joe grocery store, etc.), and equally as important as anything else, staff. My dog and I ended up staying here for 18 nights and we were exceptionally well taken care of by all of the staff, especially the wonderful couple who run the hotel, Katie and her husband, Steve. Any issue we had, every person we spoke with was friendly, personable, professional, attentive, timely, and even skilled. It all boiled down to each person's sense of ownership, and each person valued what they do, their place of employment, and who they were taking care of, which in this case is me and my dog. We were comfortable in every way during our stay, and we could not appreciate more the efforts of Katie and Steve and their entire team to ensure our comfort. We will be staying with them again, and we'll be looking forward to it.
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October 2022 by Tasha Simmons
Front desk clerk was rude, when I made reservations I was told I could check in early and was told the price, then at the motel I was told it would be 1.5 times the price. Got to the room, bathroom was filthy, used towel on the floor, smelled of urine and the bed looked someone had slept in it. I will let the pictures tell the rest.
