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January 2024 by Sydni R.
I'm not normally someone to write a review but I think it's important for other pet owners to hear my cats story. I took my 7 month old cat to get spayed and everything went great until about a week later she got very sick. Unfortunately under the care of this clinic she suffered serious burns from the heating pad they put the animals on after surgery to prevent hypothermia. At first they tried to blame me but eventually both of the owners vets had admitted it was a burn. After a few arguments they finally agreed to treat her free of cost since they had caused the damage. Unfortunately it was a terrible experience and they even proceeded to talk about us behind closed doors which we were able to hear because the walls are thin. After weeks of treatment the owner tried to suggest it was a skin rash because of the breed. I had then mentioned how his vets had already told me it was a burn. She suffered large painful burns on both sides and was put through weeks of pain before she was healed. The treatment healed her nicely but she will always have scars. My issues come of course from the neglect that caused the burns as well as the headache they put me through to take responsibility. I write this review as a caution to others so their pets don't go through the same thing.
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November 2022 by Chula F.
Took me 4 phone calls to get an appointment scheduled for my dog to be groomed. When I called to reschedule they said there was no account under my name or phone number. Super unhelpful. My vet had even faxed information over. They took all my info over the phone. So I guess triple check you actually stay in the computer system.
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May 2022 by Alexis Rose
We had a little bit of an emergency with our snake yesterday and they were able and more than willing to get us in! We appreciate all the help and helpful tips that they gave us while we were there! Here’s a picture of mr. Dobby that had the visit.
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January 2022 by Alexis Sheeley
they are great staff and good people there. I love it there and will continue to bring my abe in there. there is a blonde helper and she is the best with my little abe and me. thanks to her for having such a great heart
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September 2021 by Katie McClintock
The Owner/vet is rude and I don’t recommend. Zero stars out of 5.
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June 2021 by Cheryl Bicknese
Dr Treder is just the best.
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April 2020 by Jessie Fox
Dr. Richardson and the entire staff of Northern Valley took the best care of our dog, Hazel, during a very scary time. Each member of Hazel's team treated her like she was the most important dog they had ever cared for. Dr. Richardson's attention to detail was above and beyond. We are so thankful for Northern Valley.
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November 2019 by Kristi Jo Sanders
The staff at Northern Valley Animal Clinic is absolutely fabulous. They did a great job of helping get an appointment that worked with my schedule. Everyone took my concern seriously and helped getmy kitty back on track. They have followed up twice to make sure everything is still going great. I highly recommend NVAC.
