Audi Rochester is a highly regarded automotive dealership known for its exceptional customer service, competitive prices, and commitment to excellence. From the moment customers step onto the lot, they are greeted by a dedicated team of professionals who are committed to providing a superior dealership experience. The service department, led by the exceptional Joshua Kern, is a standout feature of Audi Rochester. Customers praise Joshua's professionalism, efficiency, and willingness to go above and beyond to address their needs. Whether it's answering questions, setting up Audi Connect, or ensuring timely service, Joshua's expertise and attention to detail have earned him numerous positive reviews. Beyond the service department, Audi Rochester's sales team, including Paul and the manager Tony, have also received high praise for their patience, understanding, and ability to deliver a seamless purchasing experience. Customers appreciate the warm and inviting atmosphere, as well as the knowledgeable staff who are dedicated to helping them find the perfect vehicle. Overall, Audi Rochester's commitment to customer satisfaction is evident in the glowing reviews it has received. From the exceptional service provided by Joshua Kern to the exceptional care offered by the entire team, this dealership is a trusted destination for anyone in the market for an Audi vehicle.
Highly recommend this Rochester dealership! After shopping for an Audi in the twin cities I felt discouraged. Bram in Rochester answered all of my questions without hesitation in a way that was clear to me as a consumer. Love my new Audi Q5!!! Will be a repeat customer when the time comes. THANK YOU Audi Rochester!
October 2025
Very nice in here and everyone’s welcoming and the cars look good too
August 2025
simply put, the service experience was wonderful and I am very impressed with all of Luther Motors. Employees.
