Audi Rochester is a highly regarded automotive dealership known for its exceptional customer service, competitive prices, and commitment to excellence. From the moment customers step onto the lot, they are greeted by a dedicated team of professionals who are committed to providing a superior dealership experience. The service department, led by the exceptional Joshua Kern, is a standout feature of Audi Rochester. Customers praise Joshua's professionalism, efficiency, and willingness to go above and beyond to address their needs. Whether it's answering questions, setting up Audi Connect, or ensuring timely service, Joshua's expertise and attention to detail have earned him numerous positive reviews. Beyond the service department, Audi Rochester's sales team, including Paul and the manager Tony, have also received high praise for their patience, understanding, and ability to deliver a seamless purchasing experience. Customers appreciate the warm and inviting atmosphere, as well as the knowledgeable staff who are dedicated to helping them find the perfect vehicle. Overall, Audi Rochester's commitment to customer satisfaction is evident in the glowing reviews it has received. From the exceptional service provided by Joshua Kern to the exceptional care offered by the entire team, this dealership is a trusted destination for anyone in the market for an Audi vehicle.
The professionalism at Audi of Rochester is top notch. The experience of the technician’s and customer service exceeds my expectations. It feels like family every time I’m in there. We are a family of BMW and Audi and this is our home.
September 2026
Our Audi Q5 was serviced quickly by the crew at Park Place. Josh got everything scheduled and added some needed service I wasn’t aware of. Everything was done quickly.
September 2026
The best service by Joshua from the moment you come in till you get your car. Always with a smile. Also got an update video on my car from Logan. I highly recommend Audi Rochester.
