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November 2023 by Ariel T. Duran
What can I say, I love being with Midwest Indoor storage but overall the experience has been truly phenomenal and magical with Dustin and as well as Jonathan! I know the team is wonderful and at this place they really care about who they're selecting to represent who they are not only as a company but they're integrity, vibrant personalities and another way to make you smile ☺! I just want to say from the bottom of my heart that you are truly amazing Dustin, you have a sincere heart and a charismatic attribute about you that is rarely seen in this world and from the numerous companies that I personally work with, I know that this is something you just can't come across in this world ? rarely anymore, and I'm very thankful and blessed that I have a chance to work with you! Cheers ? to #7+ more units I plan to rent ? ? ?... this place goes far beyond being just a place for rentals and or storage, it really makes you feel like you have another family, thank you again from the bottom of my heart ♥! ?
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April 2023 by Lynn Marie
I would highly recommend Midwest Indoor Storage. The building and units are super clean and nice and secure. Love that it is climate controlled. I didn’t know what I was doing and I worked with both Dustin and Jonathon at Midwest Indoor Storage and they answered all my questions and made the whole process easy and stressless. Their customer service is exceptional!
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March 2023 by Turtle Mundell
Yes it's a storage unit that is climate control. Except they are so automatic in their building and having everything 1 way that their facility has not only gotten me badly hurt but it also has caused a lot of my stuff to be broken. their facility shuts down all lights if it doesn't trip the motion sensor when someone is in the build. It goes by the hallway sensors and I'm in my unit organizing and I fall over everything because I have yo go into the haulway to trip the sensor. 100's of dollars broken because you trip or lose my balance while rushing to turn the lights on. Even the bathroom don't even want toention the pain slkñs shut off after 30 seconds . I won't even mention the pain I'm in from falling.
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January 2023 by Stacy Wurst
This place is very clean and well run. Best storage place I've used. Wish it was available where I moved to!
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January 2023 by Treena Perzynski
I would highly recommend this place. It's secure they are super helpful and friendly.
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November 2022 by Alexandra lenn
Great units with great price. The workerd are very kind and patient. Suggest this unit 100%!
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September 2022 by Rob Wren
Great, convenient facility! Staff is offsite but super-attentive. Easy and efficient online check in/out.
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June 2022 by Jessi Stewart
Convenient location and great facility. I've been renting a storage space from Rochester Indoor Storage for several years now, and love their service. Making payments is convenient, you can make payments online easily. The facility is clean, temperature controlled and secure.
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June 2022 by Annette Rae Cummings
Clean, polite, Great customer service. I spoke with Jonathan today at the Southwest location, excellent customer service skills, very polite and enthusiasm in his voice. In today's time, we need more people like him
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June 2022 by Richard Thomas
The facility is excellent as are the staff I interacted with, i.e., Tayler and Nicole. Setting up and closing out the storage unit was easy and the convenient placement of the large overhead door, hand trucks, dollies, etc. make moving in and out easy. The place is well lit and the security is top notch. The storage unit was clean when I moved in and the air filtration system prevented any dust buildup on our belongings, even after 19 months of storage. Special shoutout to Nicole that checked my lock the day after I moved in and noted that the door was not completely secured, fixed it, and let me know. I would recommend this facility to anyone.
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May 2022 by Brent Robertson
Midwest Indoor Storage purchased All Climate Self Storage (who I was very happy with) and then changed all of the rules only to close the location all together.Also they don't allow access after 10:30pm.
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March 2022 by Reginald Grose
I called an spoke with Alicia an she was amazing, she got everything done fast an have a great attitude.. I will tell everyone about Midwest indoor storage
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February 2022 by frank romano
Great customer service. Very nice facility, especially in cold weather. Easy access, great location especially living in south Rochester
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February 2022 by Brenda Finch
Taylor and the crew at Midwest Indoor Storage have been amazing to work with! They have been so helpful with meeting our storage needs for our move and the customer service is top notch! The South facility was always clean and well lit each time I stopped in and the availability of carts and flatbeds was a nice treat and very useful! We were able to load and unload quickly and efficiently.I would highly recommend Midwest Indoor Storage and give them 5+ stars! Thanks for taking such good care of us, Taylor! Keep up the great work! ?
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November 2021 by Rebecca Moore
Tayler is fantastic!!I had a mixup with moving out of one of my units and Tayler fixed it for me on a Sunday! She also found some savings for me of which I was fully unaware. What a jewel and a blessing!P.S. The storage facility itself is nice and clean, even has furniture dollies for customers to use ?
