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October 2023 by Tim Reynolds
Great local place for us to get our dog food, nice loyalty program too. Lots of other pet stuff available there, excellent customer service
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September 2023 by Sandy Glocke
Sophia is awesome!!! She is able to clip our olde English bulldogs nails in no time and everyone else we’ve tried struggles because she hates it so much! Sophia you are the best!!!!!!
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August 2023 by Andrea Dahl
I had such an amazing experience here! Two girls helped suggest some good food choices for my cat who has bladder stones. The prescription given to us by the vet was far beyond what we could afford, and I was nearly in tears. I was researching all over the internet on what to do, but was hoping someone at this store could help. I felt like both girls cared about my cat as if it was their own pet. And taking care of an emotional pet mom as if we were best friends!! They truly deserve the best recognition! Thank you for helping me today! I will forever be a customer and will recommend you to everyone I know!
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August 2023 by Rachel Rye
Excellent customer service! Adopt - a - Pet gift baskets are a wonderful treat. Will be back for sure.
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August 2023 by Sarah Wescott
Excellent customer service with a wide variety of products for dogs, cats, chickens, horses, small rodents, birds, and more. It's my favorite pet store in the area!
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June 2023 by Kl S.
Disappointing place. Though the store stocks a lot of stuff, if what you want isn't there and needs ordering, don't expect ever to see it. I suppose it's the supplier(s), but the store doesn't care either and just keeps claiming your order will arrive. It doesn't. The silence lasts weeks. Then you give up and order from Amazon. Don't wait: Choose Amazon.
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June 2023 by Rita F.
Great pet store! Frequent buyer program for cat food. Good made in the USA cat trees. Helpful staff.
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June 2023 by Karen Snyder
If what you want is in stock, go for it. If not, forget it! It'll never show up! Rochester Pet & Country Store's supplier is abysmal and nonresponsive, and the store doesn't care. You get a couple of false promises and then silence.Updates? Ha! After I waited and waited and waited several weeks for a harness I was assured would arrive in a couple of days, I ordered the same harness from Amazon -- and received it quickly.Roch Pet & Country Store simply doesn't care. Some shops go the extra mile. Roch Pet doesn't even go the extra millimeter.
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June 2023 by Jamie Anderson
This is my regular pet store. It's a lot more personal and comfortable than the big stores The foster kitties and bunnies have also provided excellent socialization opportunities for my dog. Friendly staff also.
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May 2023 by Colleen Thomann
Going to Rochester Pet and Country Store is a delight for my dogs, as well as me. The staff is extremely friendly and will stop at nothing to assist you in the store and out to your vehicle. The staff is very calm and compassionate, even when it can get a little crazy with pets on an outing. They have great selection of pets needs and are extremely knowledgeable. I have been going to Rochester Pet and Country Store for many years and have absolutely no reason to ever stop. See you there!
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May 2023 by Nick Soule
This place is so cool. They have flavors of my dogs food (Fromm) I didn’t even know existed.
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March 2023 by Dina
Nice supply of pet supplies. Dog friendly. Guinea pig and cat adoption.
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March 2023 by Hollie Bruzek
I recently went to this store for the first time. I love the variety of items, different than what's in other stores. I was hoping it would be more focused on other animals beside cats and dogs and typical house pets. They do have chicken feed and other types of pet items, but just not as much as I was hoping for. I also didn't like that the big bags of feed didn't have any prices on them, so not sure how they compare to other stores for feed. I will still shop here, for certain things. I was happy to see that they had both chicks and ducklings in stock when I was looking! Overall, I like the store and all the staff was very nice and welcoming.
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March 2023 by Tami Groth
This is now our very favorite pet store. Staff is amazing and the selection of quality items is great. And I love that they have shelter kittens there, and we can take our pets inside with us.
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March 2023 by Randy Langworthy
Great place to get your dog groomed and there nails done and also friendly staff
