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February 2024 by Modest Midwest Momma
Awful experience! The employees are very uneducated about store policies and how to do things, also have no knowledge of the products in the store. Tried to return something and was denied and when I called later to ask a manager about the return she was awful and very rude on the phone cutting me off and trying to tell me how things can be done, although I had already looked up store policy and knew she was lying to me. Needs new management and employees they have no respect for customers or the parole policies they are supposed to be following.
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December 2023 by Cory Thomas
I went to Sally’s today and it was the worst experience of my life. The lady followed me around side-by-side until I was ready to check out. It was uncomfortable. I am a black man living in America and this is how I get treated.
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August 2023 by Megan Peterson
Went there yesterday to see what colors they had to dye my 10 year old daughters hair. We told the two girls working that kids at school weren’t very nice about her hair color choices and both girls made my daughter feel AMAZING. We didn’t end up deciding on a color but we will drive the hour to go back just because of them. They made her whole day and made her feel so much better about wanting bright colored hair. They were the best!
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June 2023 by Carla Almeida
Kind of disappointing I went to this Sally beauty and the cashier there kept telling me to get 2 nail polishes that way I could get one free but she ended up charging me for the 3 of them and didn't give me the discount at all even though I asked her if she did and she just simply ignored my question and sadly, I was naive enough not to check it and just realized it when I got home. Those were kind of expensive polishes, I wouldn't have gotten them without the discount.
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September 2022 by J
I always shop at Sally's but this place closed 30 mins before advertised close and when I walked in the door about 1 min after shopping the cashier asked me if I could leave and that my stupid hair can wait till tomorrow.
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January 2022 by Justin Morris
Awesome staff and great experience. I had no clue what I was looking for and they helped me get the right product and my fiance's prefered and favorite brand of product. They were super friendly.
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January 2022 by Pam Jacobson
The ladies there were so helpful and didn't pressure me into things I didn't need
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November 2021 by Donna Scott
SUPER understaffed and overworked right now just like everyone, but the 2 employees they have are smart and hard-working and doing their best.
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October 2021 by MEME GOD
I always shop at Sally's but this place closed 30 mins before advertised close and when I walked in the door about 1 min after shopping the cashier asked me if I could leave and that my stupid hair can wait till tomorrow.
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July 2021 by Christina Briggs
My Favorite Store Ever!! Great place for all your hair care, mani/pedi, and makeup needs! Highly recommend this store!
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March 2021 by Susan
Employees are very attentive and willing to help. I appreciate them being available while I shop so I can ask them questions! Thank you for providing great customer service.
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March 2021 by Eenej Drof
Went in today and the lady came from the back and asked if I needed anything. I said no and proceeded to walk towards the back to look for what I needed. There was another older lady back there who is also black. The employee came on the same aisle as us and acted like she was straightening up the shelves to make herself look busy. I knew what she was doing though. So when I couldn't find it, I proceeded to walk towards the front and out the door. She then follows of course and goes back to the register.No need to follow us and act like you're working! Just because we're black doesn't mean we are going to steal!!! Will never come back to this place!
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January 2021 by Kristen Marie
Every time I go in here I feel like I burden the girls by just saying hello. Customer service is completely terrible. The girls act disgusted in helping anyone who asks for it. Try to get you to spend way more money on stuff that you don’t even need -per say. They act really confused if you need help with hair dye- If you don’t know anything about hair dye or make up then just say that, or better yet why do you even work here?
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August 2019 by Amanda Lynn
It would be nice if this place was actually open when they say they are. I have gone here many times and there is always a hand written sign on door saying store closed. Not sure how they are still in business when they are never open.
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April 2019 by Steven Dobbs
Incredibly friendly and helpful service. I wish I'd caught the clerk's name, as she deserves recognition. She had bright green hair, but I suspect that not all that unusual at Sally's.