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April 2022 by Roland K.
Had to use customer service twice. First time the gentleman was not so friendly. Don't particularly like the layout of this place.
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November 2020 by Youness Junio Bojji
Great company and the do a lot for Rochester community
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September 2020 by Jan Vetter
Better, more polite customer service
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August 2020 by Kristin Gabrielson
We picked up our order today after several other mishaps with produce. Only produce we ordered today was bananas. They put them on top of our loaves of bread. So one whole set of 2 loaves is squished. Then the English muffins are very burned and easy to see with a quick glance at the package. Sams Club, its not me, its you. We are going to Costco from now on. When I have complained about things before I get a canned response, "Come in and we will refund you." Great, especially since the whole reason I qm ordering pickup is so I don't HAVE to go in the store. Huge fail Sams. Huge.
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July 2020 by Karen Stuve
Best pharmacy I’ve ever used and I’ve tried many.
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March 2020 by Ricardo Jaime
Great place good prices excellent service
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March 2020 by LaToya Shanae
I went to Sam’s Club today about 5:15pm to get water needed assistance at the Self C/O so I go to the only person I could see available who was the receipt scanner at the door. Asked her if she could get someone over to help me she said NO!!! Asked if she could walkie someone “Nope don’t have one” I walked away. Get to the door to leave and asked for her Managers Name she said she didn’t know. I said you don’t know your Managers name “NOPE” okay what’s your name she got quiet turned around so I wouldn’t see her name badge. Finally I see her name FAYE the rudest lady. I don’t know what her problem was but I’m in Sam’s Club almost one a week and they will lose my business if they continue to hire Grouches like her. GET IT TOGETHER SAM’S CLUB.
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October 2019 by Shelley Rae Blanchard Kutschied
Just purchased hearing aids from Sam's Club. What excellent and professional service and good prices. Thank you, Courtney!
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July 2019 by Jane C.
Nicely, but sometimes they do change the spot which very hard to find your items. And be careful some items are more expensive than other stores. Or you pay more than for the old models which could be less
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March 2019 by Mom O.
The optical department is soooooooo slowwwwwwww!!! My sons appointment took over an hour and that was opting out of the dialation drops. They gave him trial contacts. After he tried them I called to get the prescription. Was told to come in. I signed something and was told that after the dr signed off we could get the prescription. They then called me later and said they could order them. I was called when they came in. I have stopped by there 3 times already and still don't have the contacts. They are always with other customers!!! I will never go here again!
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December 2018 by Gary Clark
I always got my stuff filled at Webber in Stewartville and that place was a joke. SAMS is always right on and with a plus membership it’s half of what Webber and Judd charged me. All I can say is awesome about sams pharmacy
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September 2018 by Joseph W.
I came from San Francisco, this is the first time visit Sam's Club with my sister who lives in Minnesota, we feel hungry, then go to the food court order something to eat, the lady works at the food court Explains to us very gentle and detail, very good service! And She manages the food court clean and neatly. 5 stars for this lady!
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April 2018 by Chelsea I.
The store is very clean, well organized, and has great selection. They have the option to use the app to check out or use self checkout. Produce is usually fresh and prices are great. No complaints!
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January 2018 by Kara Thomas
Its nice to shop while waiting for your RX, and you can get a text when it's ready.
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May 2017 by khalaf f.m
Good prices and miscellaneous goods recommended in ðŸ‘ðŸ»
