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August 2023 by Erica Osorio
I have been in this store 2x in the last year. Both times I was in my comfy clothes, no makeup, hair in a messy bun. I very clearly was spoken to in a way that was condescending/belittling like I didn’t belong there by whom appeared to be the store manager/lead. The younger gal there was very nice, however.
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June 2023 by Gioia Socha
Excellent customer service! I came in wearing the wrong size bra and they helped me find the right size and fit. I walked out in a new bra and asked them to throw away my old bra. Very professional and honest. I’ll be back
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February 2023 by Hannah Baum
My sister and I came in today to get measured for the first time and find a bra that fits properly. Emily, the fitting expert was a fabulous & put us at ease, helping us find the perfect size & style. There is an good selection of bras in a variety of color. We will be back!
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October 2022 by Erin Distad
The store was lovely and the customer service superb!
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August 2021 by Duane Ring
ChrisAnn is a knowledgeable professional and a delight to work with. I have a Soma close to my home, but we wait until we’re in Rochester so we can benefit from her expertise. Thanks for all the help!
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April 2021 by Lauren N
Kelly at the Rochester Soma is amazing!!! My mom and I went to MOA Soma for our bras originally and had a bad experience. My mom ended up not buying anything and I was sized incorrectly. We came down to Rochester and Kelly helped us out. My mom got fitted correctly with her and couldn’t be happier! She was smiling the car ride home because she had lost a bunch of weight due to health issues and finally felt like she got correctly fitted bras. I went back today because I originally thought mine did fit correctly from MOA but after wearing them they didn’t. I went back and I got Kelly again she was so helpful, patient, and kind. She’s a great asset to that store and I really appreciate all of her help. I also worked with Emily at the Rochester store and she was fantastic as well!
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February 2020 by Woods Family
Nice helpful staff, good stock.
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February 2020 by Gym S.
I went here last year and purchase a bra and underwear. Both are probably the most comfortable pairs I have. The employees were very friendly; I'll definitely be returning to buy more when I come back.
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December 2019 by Jen Picker
Very helpful in fitting my post-baby body (after third baby) and finding the right coverage and sizing.
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December 2019 by Mindy Holahan Peters
The folks here are very helpful, and they made getting a bra fitting very comfortable.
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October 2019 by penny abel
I was out for a walk in my activewear, ponytail up and no makeup. And let me just say staying at Saint Mary's almost two months now I am really in need of some women pretty undergarments. I'm assuming because of the way I was dressed they didn't come up and asked if they could help. However, they asked each and every other person in there if they needed some help. Too bad I took my business elsewhere.
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July 2019 by Carol Dreyer
I used to manage a popular busy SOMA in CA. I was very excited to find one. I took my niece who had never been to one. Our salesperson was very knowledgeable and nice. Bought beautiful bras and they had the 5 for $35 vanishing edge panties. The best. They have the cutest softest pjs too. Everyone should shop here.
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July 2019 by annie schoonover
The clerk was wonderful.
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June 2019 by K K
The ladies here are very friendly and helpful.
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June 2019 by Dr. Trisha-Lynn Conway
Excellent efficient staff that was very helpful.
