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January 2024 by Shawn
Huge selection of hockey gear coupled with awesome customer service. Definitely going back
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November 2023 by Kaylee Jackson
I've been into Sports HQ 4 times this week, and each time has been a wonderful experience. The staff are truly there to help you get exactly what you're looking for. They don't make you feel rushed, or pressured to buy if you're unsure. There is a good variety of products to choose from, at a pretty fair price point as well. Our family loves ice sports, and Sport HQ is our go to!
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September 2023 by Heidi Mueske
This used to be a 5 star business. We have outfitted multiple kids for multiple sports over the last SEVERAL Years. Customer service by every employee was always top notch. Recently, it has been inconsistent to say the least. Went in on Monday with a team full of jerseys to be lettered. Usually, this process only takes a few days. On the 4th day I called to see about the time line for completion. I was told that additional letters had to be ordered. I let their employee Joe know that I would have appreciated a quick call about the situation earlier in the week. He was great about assuring me that he would personally ensure that all the jerseys got done as soon as the additional letters arrived. I felt confident about the situation when I hung up. The next day I went to drop off a few more jerseys to be added to the order. Karl, who had taken the jerseys from me on Monday proceeded to be rude and argumentative towards myself and my 10 year old son in front of other customers in the store. He raised his voice (borderline yelling), pointed his finger, and berated me for the phone call I placed the day before. He kept shouting. "We're not a print shop. We're doing you a favor."I looked around. The other employees turned a blind eye, and a deaf ear. No one came over to intercede. Not even the owner who may have been in shouting distance.I was taken aback to say the least. Appalled. Uncomfortable. Embarrassed....as if I had done something wrong. I apologized in an attempt to pacify Karl's outburst. The attack did not end. Offensive slander on his part ensued after my exit.I have never asked anyone for a favor at Sports Headquarters. Jersey letter pressing is a service this business has offered for a number of years. This was my 5th set of jerseys to be pressed at this shop. I WAS a paying customer.I don't believe in the old adage, "The Customer is always right."However, I do believe that treating people in kind is the best business practice one can have. After all; the next time it might be your mom, sister, or kid coming in for service at Sports Headquarters. If they do... I pray you don't get Karl. Ask for Joe.
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April 2023 by Mr. Fitz
As much as I’d like to give this store more stars I just simply cannot. I’ve been to this store numerous times in the past for basic equipment needs without any troubles. Today the customer service was horrendous, specifically from an older male employee in the store. Highly suggest going elsewhere if you want to be treated with respect and not over pay.
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April 2023 by M Burnham
Great place to trade in sports gear. Excellent place for new sporting equipment and accessories. Plenty of Hockey equipment for youth and adult skaters and goalies. Baseball/Softball gear, football, and golf too.
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February 2023 by Shawn Mohr
Showed up right after close to sharpen skates not realizing I was late until I got to the door. No big deal, totally my fault. Fellas inside literally chased me down in the parking lot and let me in to get my kid’s skates sharpened. Service you can’t expect but will certainly appreciate and worthy of my future business for certain.
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February 2023 by Aaron Norman
Amazing customer service, high quality products and great prices. For hockey especially, this is one of the best shops in the State
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January 2023 by Sankey Kids
Super nice staff and one of the guys also gave me supper fancy puck for free feel free to check out my friends TikTok page
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September 2022 by J O
As we approach the 22-23 youth hcokey season I felt compelled to review Sports HQ. This is a clean, well organized, fair priced and professionally staffed sporting good store.While my main focus is on hockey my kids rotate sport by season and Sports HQ is always able to meet my needs. The staff is knowledgeable about products I am interested in buying. My kids have even gotten to know the staff and will interact with them which makes my life easier when trying on skates and other equipment.This place is awesome and full of sports equipment treasures. I would tell you that you are missing out if you haven’t dropped by the store to meet Ron, Alec and the crew.
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April 2022 by CJ
Best place to go for frisbee golf discs!!! Ive never seen that many discs and supplies. They have many different brands and almost every disc ( some you cannot get online! ) Prices were cheap and a good deal. They have many other things for almost any other sport. Thanks Ron for being super helpful and having such a good supply of things to buy. Definitely coming back!!!!!
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March 2022 by Matt Roth
Came in to store looking for skates and they made me aware of an option at another store that was better suited for me and price point. Very honest and knowledgeable!
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January 2022 by Marc irlbeck
Great customer service! Ron was able to set us up with hockey gear for all 3 of our children. Prices were very reasonable! We are new to hockey, so he took the time to educate us and make sure we had what we needed. Thank you Ron, you have a great shop!
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September 2021 by Michael Lacine
Great place if you're looking for selection for disc golf items. They seem to have most other sports covered as well but disc golf is my thing and it's the best selection in town- mostly new items but sometimes used discs as well. Many different brands, bags, carts, baskets, and other accessories. Highly recommended!
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July 2021 by Derek sawatzky
I stopped in with my daughter tonight. We were on the search for some new disc golf gear for the two of us. Alec was working and was such a friendly manager. Very personable and has a lot of knowledge. He helped us find just what we were looking for and then some. I’m happy for their success and I’m excited to see what their new space will have to offer.
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June 2021 by John Carlson
Professional friendly staff, didnt try and upsell me.
