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July 2023 by Dan Bender
Big problem! I quit investing myself in that bank last year, when the woman got violent with the computer screen as she positioned it towards my line of sight. Bye!
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September 2022 by Jessica Ouimet
The teller was so helpful. My experience was amazing always is!
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July 2022 by Matt Syring
Friendly and courteous staff. Great place to do your banking.
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April 2022 by Michael Mettille
We from Wisconsin and the bank would not take us as A Customer as we don't live or work in Minnesota . "It's A rotten policy " ...0 rating
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August 2021 by Heather m.
I opened my account at this bank, due to it being very convenient for me. But, I've remained a very loyal customer ever since then. All of the staff is always understanding, kind, and helpful! They're terrific with all of the customers and that cannot be beaten.
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July 2020 by RF C
Staff is super friendly and helpful. The only bad thing now is the construction going on in downtown Rochester which makes parking and getting into the bank a mess, otherwise they opened up the lobby and made arrangements for social distancing. Overall a good experience.
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June 2020 by corliss blackmon
I've banked with THINK for over 15 years I've never had a bad experience. The customer service is phenomenal.
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August 2019 by Grace Larsen
I was with a friend of mine and helped by Randi initially and then Ashley at the front desk. We were dealing with a situation involving fraud and they told my friend that they would not help him because he should’ve been checking his statements more often. This was a stressful situation and these two women were rude and unhelpful. I would not recommended this location.
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October 2018 by Christopher Beighley
Everyone at this branch is so welcoming and friendly. Hats off to Ashley, who never seems to forget a name! Wonderful customer service and attention to detail. Thank you for making banking a great experience once again!
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March 2017 by Eileen Locke
customer service. Tellers won't answer the phones at their branches so you get looped to a broad customer service line that can't answer your questions. Tellers can't do much of anything there in general which is more than understandable but the wait for a banker is ridiculous.
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February 2017 by Steven Knutson
Everyone was kind and helpful!
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September 2016 by Bill Holden
My experience with this branch of Think bank has been positively wonderful! The staff are always very kind, helpful, and cannot be beat.
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November 2013 by Tim Grayson
Horrible experience multiple times at Think bank, avoid them!
